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Customer Questions and Answers for Control Board Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM12027699
Manufacturer Part Number: 12002709

The Control Board is an OEM part for Whirlpool dishwashers. It serves as the central control unit, regulating various functions such as cycle selection, water temperature, and drying operations through its electronic components.

Causes of a bad control board can include power surges, electrical shorts, water damage, or simply wear and tear over time.

Symptoms of a bad Control Board include:

  • The dishwasher not starting or responding to inputs
  • Error codes or indicator lights illuminating
  • Cycles not running or completing properly 
  • Issues with water intake, draining, or heating
  • Strange noises or abnormal behavior during operation

This OEM Whirlpool part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper and some Kenmore models.

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Questions & Answers

For Whirlpool Control Board Kit (Part Number: OEM12027699)

Old Man Dishies for Model Number MDBH955AWS

Hello, I am hoping to purchase a replacement control panel for my dishwasher, model number MDBH955AWS. The only issue with the unit is that the power button no longer starts the machine. All other buttons function fine, and the unit itself works also. I believe over the years the start button has just been pressed too many times and succumbed to the pressures of daily use (no pun intended). My question is, do I need to replace the control panel completely or is there a workaround for this? Is this the part I am looking for? Any insight would be greatly appreciated, as I would rather do almost anything than do my dishes by hand.

1 Answer

Hello old man dishies, I'm sorry but the control panel 6-920244 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. Thank you for your patience and understanding in this matter.

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Lauren for Model Number MDB7600AWB

I have a dishwasher issue....I have a Maytag dishwasher that I LOVE...model MDB7600AWB....serial number 26562882GA. I know it is old and out of warranty...much like myself... Anyhow, Saturday it started that when it gets to it's last wash/rinse at 38 minutes it will no longer count down or continue. I should be more specific...when it gets to 38 minutes it just stays there...it will NOT count down. I did run it a second time and the second time when it got to 38 minutes, it flipped back to 42 minutes. It will not continue counting down...just stays there and keeps washing. Any help would be very much appreciated. Thank you.

1 Answer

Lauren, if the heavy wash button is pressed quickly 5 times and then the start button is pressed (should be done within 5 seconds), the unit will go into a test mode (with the door closed) which will be indicated by the heavy wash button flashing. If the test mode stops and the rinse only light flashes, the failure would be in the turbidity sensor WPW10120019. If the test mode goes through properly and an LED does not flash after it stops, the failure would be in the main control 12002709.

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1 Answer

Jim, if there is not a flashing light pattern on the wash selection LEDs when it stops the wash cycle, the most likely failure would be the main control DD82-01139B.

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Jerry for Model Number MDBTT60AWW

Maytag Dishwasher Model number MDBTT60AWW, serial number 36419098X, symptoms point towards faulty controller board. There is power to the board, but dishwasher often runs for a short time (seconds) before it empties and rinse light comes on. When selecting a program the selection doesn't stick eg press the button for any selection - long wash, short wash or auto - and a couple of seconds later the light goes out and the Rinse light comes on. Select hi-temp wash or air dry and a few seconds later those lights turn off and rinse light comes on. etc. etc. Which would be the correct controller board?

1 Answer

Hello Jerry, that symptom is caused by a faulty keypad/switch membrane,( the control board is actually working correctly), however, the console /keypad is part [99003408] and shows as no longer available, discontinued by the manufacturer.

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1 Answer

Enzio, the motor 6-919922 can be tested from the main control at connection ST pin 5 to pin 8 and it should read between 3 to 4 ohms resistance. If the motor resistance checks good and there are no obstructions preventing the chopper blade or impeller from rotating, then it would most likely be an issue with the main control 12002709.

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1 Answer

Hello BoBo, We actually need the serial number to determine the series of the unit in your home. This will enable us to look up the correct board for your unit. Thank you for your patience and understanding in this matter.

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1 Answer

Al, This error is a low water level so you will first want to check to see what the water level inside the unit is. If there is very little water then it would most likely be an issue with the water valve on the unit. If the water is just below the bottom of the heating element then check the float to make sure that it is good and if it is then check wiring between the valve, float and the control board to make sure that it is good. If the wiring is good then replace the control board.

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Rodolfo S for Model Number MDB5601AWS

I have a Maytag dishwasher Model MDB5601AWS, Serial No. 35249533JT, It has worked very well for several years, A couple of days ago when trying to start it all the control panel lit but the dishwasher does not start. A technician cheked and he diagnosed that the Control Board is damaged. Checking your site you offer three Control boards: AP4009230 Control Board Kit AP6017274 Electronic Control Board AP6017285 Electronic Control Board Which one of the three is OK for my dishwasher?

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