Chris May 16, 2025 for Model Number KUIC18PNXS3 Freestanding ice maker wouldn't come on. Unplugged it and plugged it back in. The drain pump kicked on for a few seconds like normal but no light on inside the machine and won't turn on. Any ideas? Control board issue?
1 Answer Hello Chris and thank you for your question. After unplugging the power cord, if the low voltage transformer WP2310139 measures a resistance of 3.5-4.5 Ohms from the white wire to the black wire, 0.11-0.14 Ohms from yellow to yellow wires, and 0.14-0.18 Ohms from red to red wires, then the failure would very likely be in the main control WPW10226156. Read More...
Rickq April 21, 2021 for Model Number KUIS18NNZB0 A couple of times now I've noticed that the On/Off light and the Max Ice light are both blinking. The machine is producing what seems to be a lot of ice, but I've never seen those lights blinking before. I can't a service manual that can tell me what that condition means. I've turned off the ice maker but it's still plugged in. I would have to remove it from the cabinetry space to reach the plug if I need to disconnect it. Any ideas?
1 Answer Rich Q,Based on the information provided the manufacturer diagnostics state: The On/Off and Max Ice LED blinking indicates a harvest failure.Check that the evaporator thermistor is connected to the sealed system tubing and that it is fully plugged in and is fully connected to the control box.(The ice maker will work on a timed cycle if the evaporator thermistor is unplugged or open.) Check the resistance of the thermistor, if bad replace itor if good check the frost pattern on the evaporator, the unit may be low on refrigerant. If the frost pattern is good check the harvest cycle, if the harvestcycle is slow to react check for a restriction in the gas loop of the sealed system and/or check for a functioning hot gas valve. Read More...
James Bicker January 20, 2020 for Model Number Kitchenaid KUIC15NLTS4 During the diagnostic test step four the water sensor gives a blinking service LED which indicates reservoir empty and continues to blink when the reservoir is full. On step 5 the recirculation pump will not operate. Replaced the pump with a new pump from you still will not operate. No voltage detected at the wire harness. wondering if there is any other cause or could it be the circuit board. Replaced this board about 4 years ago.
1 Answer James, With there being no power to the recirculation pump then this would be a faulty main control board. With the test indicating the water level sensor being faulty you will need to replace the sensor. Read More...
Debbie January 18, 2020 for Model Number 106.89589705 Light on indicating time to clean. Shut unit off, emptied a bin full of ice. Emptied water from the bin in back, replaced cap, added cleanser plus instructed water. Punched button for cleaning cycle,...nothing. No indicator lights lit. Pushed all buttons...no lights. Unplugged unit and plugged back in...no change. I do hear a constant motor running like it’s trying to do ‘something’. It will not stop so I unplugged unit. Advice?
1 Answer Debbie, WIth the display lights not running then this would most likely be the display board that is faulty and would need to be replaced. Read More...
Peter K. November 24, 2019 for Model Number KUIC18NNXS0 I have a KitchenAid ice maker that had low water in the reservoir and failed to make ice. I replaced the water level sensor and it work fine for a few weeks then returned to the same problem. I then discovered that when I performed several power cycles the unit worked correctly as long as the ice level did not reach the full level sensor. Once the unit was full of ice it would not restart correctly when needed having the low water level reservoir problem again. Now it will not work correctly after power resets. Is this problem with the Electronic Control Board?
1 Answer Hello Peter,the water level in the reservoir is controlled by the water inlet valve (smart valve) during a fill. On this model, the low water level sensor only signals the control board when the water level has dropped during cube making, it does not control the water fill level.If the low water level sensor is suspect just disconnect it and let the ice maker run in default mode as a check. If you suspect the low water level sensor, before you replace it take a very close look at where it plugs in and check for signs of corrosion on the wiring/terminals, this can cause a short on the low voltage sensing circuits and the control board will disable its itself (safe mode), once the short is corrected the control board will resume normal operation.. Read More...
Simon Lloyd-Jones December 24, 2018 for Model Number KUIC18PNXS3 Hello, my Kitchenaid unit only makes ice when max ice is selected. This switches off after one or two productions. The electronic control doesn’t seem to remember the time interval set and defaults to the 10min delay even after being set to no delay, when I set to thick ice on control board the machine selects max ice without having to select myself but again switches off so I get only a small amount of ice. The process of ice production seems to continue but no ice is produced. Thinking this is either thermistor on evaporator or the control board itself or both. Simon
1 Answer Simon,If either problem is the cause there is a service sheet where you can enter diagnostics and read which component is giving an error code. I will email this to you. Read More...
Greg June 24, 2018 for Model Number GI15NFRXS0 I have a Whirlpool GI15NFRXS0 ice maker that is approximately 6.5 years old. I have maintained it in really good shape, cleaning it about every 4 months using the Whirlpool liquid cleaning solution and cycling thru the cleaning process. My daughter left the unit front door open the other night and I didn't realize it was left open until the morning. Since that happened it has stopped producing ice. I ran it thru a clean cycle and that worked perfectly but it still doesn't produce ice when I turn it on. I've unplugged for a day and plugged it back in and it still doesn't produce ice. The water reservoir fills up and it acts like it's going to start producing ice but it doesn't. The unit has power and seems to stay cold just doesn't produce any ice at all. Is this a control board problem? Is that the part I should buy from you?
1 Answer Greg, You will want to check to make sure that there is 120 vac going to the pump assembly and if there is but it is not pumping then you would need to replace the pump assembly. Also check to make sure that the compressor is running as this could be that the compressor start device has failed. Read More...
Nick December 11, 2017 for Model Number 106895589705 What do you think would cause this icemaker to all the sudden stop making a full sheet of ice? It makes a very thin sheet of ice, goes into harvest way too soon. It doesn't allow the system to run long enough to make a thick sheet of ice. Main Circuit Board? I already replaced the temp sensor, that didn't do anything.
1 Answer Hello Nick, While it is most likely the board, I'm sorry but we will need to ask you to please post a new question including the verified model number from the units' I.D. tag since it will not come up for us as a valid model number. Since the boards are specific by model number, we cannot recommend the proper board without this information. All we could recommend is to disconnect the temperature sensor that is on the evaporator since this will default the board to a timed cycle instead of a temperature cycle. Thank you for your patience and understanding in this matter. Read More...
Nick December 03, 2017 for Model Number 10689589705 When this icemaker is in ice production mode, the ice sheet does not get thick enough. It only is about 25% then the system kicks it into harvest. About a week ago this ice maker was working great and now it makes really thin sheets, and by the time it is cut it falls into bin and thaws out. It seems like that the thermostat is sending the unit into harvest too soon. What do you think?
1 Answer Nick, This issue would most likely not caused by a faulty thermistor which is part number WP2313635. Read More...
Nick November 29, 2017 for Model Number 10689589705 During the ice production mode, the heater grid is staying on. The box remains to warm to produce ice. If I unplug it, the ice plate begins to form the sheet of ice. But if I plug heater back in, in stays energized all the time. The heater grid is less than a year old. Do you think it's the control board?
1 Answer Nick, The heater is actually supposed to stay on all the time. The reason for this is that when a slab of ice is done producing it will drop down onto the cutter grid and will it will start cutting it. As the unit is cutting that ice it will start making another slab of ice so that it drops down. The only way that this will not occur will be if the cutter grid has a broken wire on it that is causing the ice to not cut and then the ice will stack on top of each other and back up. Read More...