Customer Questions and Answers for Control Panel by Whirlpool

Kathy, For this issue you will want to replace the latch assembly which is part number WPW10130695.

Hello John. The model number will have to be verified on the units I.D. tag since the one listed came up invalid. This will be necessary to look up and specific parts such as the one you requested. Thank you for your patience and understanding in this matter. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx

Hello Tammie. It looks like 6-917712 is the white control panel for the model number provided.

Ronald, To replace the control panel you will first need to shut off power to the unit. You will then open the door of the dishwasher and remove the #20 torx head screws around the inner door panel and lift the inner panel up. You may want to tape it to the counter top to keep it from falling while you are working. Once you get the inner panel out of the way you will then need to remove the latch assembly and control board. On the control board you should only need to disconnect the ribbon harness that comes from the control panel. The control board and latch assembly will be held in by 1/4" hex head screws. Once the control and the latch are out of place then you will need to peel back the foam strip that is between the door panel and control board and remove 4 screws that are 1/4" hex head screws. You then lift off the control panel and install the new panel. Reassemble in reverse.

Patty, the stainless door panel is part number 6-917696. The stainless version uses a black control panel 6-919806, handle assy WPW10130695, access panel WP6-918113, and toe panel WP6-917688. Thanks!

Hello John. First disconnect the power to the unit. You will need to remove the inner door panel out of the dishwasher. Now you will remove the ribbon cable from the control board and remove the board from the door and access the screws for the panel. Remove the old control panel and install the new control panel 6-919818. Hope this helps.

Hello Amy. Based on the information you provided, it sounds like you need to order 6-919819 for the 300 series. Hope this helps.

Betty, You did do the test program toouchpad sequence in less than 8 seconds ? If so, you will need to test the keypad (membrane reading test)with a multimeter or replace the control panel assembly as the first option 6-919818 Thanks and Good Luck.

Hello Betty. Based on the information you provided, it sounds like the control panel 6-919818 is bad and will need to be replaced. If some of the buttons work, but not all of them replace the control board. Hope this helps.

Hello Bill. If the unit does not start by pressing the start button, you will need to check and see if the door switches WP99002751 are good. If they are good, you will need to replace the control panel 6-919818. Hope this helps.