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Customer Questions and Answers for Washer Detergent Dispenser Drawer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18039162
Manufacturer Part Number: WP8540402

Fix water leaking from your detergent drawer. This dispenser holds and releases detergent, softener, and bleach at the right time. Easy DIY repair.

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Questions & Answers

For Whirlpool Washer Detergent Dispenser Drawer (Part Number: OEM18039162)

1 Answer

Ryan, The dispenser drawer does not have a seal and sounds like this would be an issue of a possible cracked drawer.

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1 Answer

Jason, You will want to check for clogged ports at the top of the dispenser assembly. Also check to make sure that the diverter is moving during the cycle to allow fabric softener and bleach to be put into the unit.

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Graham S for Model Number 11047512601

There is a connecting crank linkage connecting the Dispenser Motor to a slide on top of the Dispensing Compartment that determines which area of the Dispenser Compartment Roof the incoming water sprays from and into the appropriate compartment of the Dispenser Drawer. This linkage has become disconnected and whilst water sprays into the drawer it is not into the main detergent compartment and consequently the detergent is left in the drawer. I've tried reconnecting the link to the motor spindle but it only lasts a short time and then back to square one. How can I fix this?

1 Answer

Graham, Based on the linkage coming loose would be a linkage issue itself and would recommend replacing the linkage.

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1 Answer

Hello Gerry, If the model number is actually 3LCHW9100WQ0, I'm sorry but this part W10299421 has been discontinued by the manufacturer and no satisfactory substitutions have been provided. If this is not the correct complete model number from the units' I.D. tag, please re-post in a new thread with the model number and we can double-check the availability for you.

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1 Answer

Jimenez, The F1 error code is a EEPROM ERROR on the main control board. A power glitch may have caused this. The most likely cause for the issue will be a faulty Main control board.

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1 Answer

Hello Popz. There is either a blockage in the hose or housing going into the tub, or you will need to replace the dispenser drawer on the unit. Only 2 things that can cause that issue.

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1 Answer

Popz, The detergent compartment has holes in the ceiling of it in which the ports will get clogged with fabric softner and detergent. While you did say you cleaned it, it is possible that the holes are still clogged causing this issue. You will want to double check this. If this does not correct then most likely that there is a water flow restriction or there is a issue with the ports still being clogged and may need the compartment replaced.

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1 Answer

Hi Leslie. Remove the power and the top. Are you sure the drawer was pushed in fully? Make sure the inner siphon cap part # WP8540402 and inner removable drawer is not clogged with fabric softener (a common un-cleaned part). It will cause over flow issues if left too far uncleaned. If the drawer assy. is leaking out from the middle of the whole assy. weld , then this part # is WP8540058. Look carefully as the drawer while it is calling fdor a new cycle and use a flashlight to identify the leak. Let us know how to help in the near future. Thank You.

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