Customer Questions and Answers for Heating Element by Whirlpool

Hello Bobby. Yes. If there is not 120 from the motor, and there is 240 coming to the dryer, you will need to order and replace the motor on the unit.

Deb, What you will want to do is check for voltage at the heating element with the unit running. Unplug the unit and pull one wire from the side of the heater that goes to the thermostat. Plug the unit back in and turn the dryer on. Test for 120 vac at the terminal where you disconnected the wire. If 120 vac is present then test the loose wire for 120 vac. If either of these do not have 120 vac then you need to trace back to the source and determine if it is the thermostats, timer or motor that is causing loss of power. If there is 120 vac at the loose wire but not on the terminal for the heater then the heater is most likely the cause but trace the circuit back by first testing the other terminal with the wire still connected on the heater. If 120 vac is present there then the heater would be the cause.

Hello Jimmy. You need to check and see if the belt is broken and needs to be replaced.

Hello Jimmy. There is only one heater in your dryer. We will need the serial number of the dryer to find the right heater for your series.

Hello Mary. No, usually this is caused by a weak crimp on the terminal. Just repair the wire and connector on the unit. Also, make sure the vent is clear.

Hello Don. If it is loose, yes. You will also need to replace the wire that is burnt on the unit as well.

Robin, according to the model number and serial number supplied the replacement heating element is part number WPY503978. Thanks!

Hello Wendell. There should be no ground wire for this element. If a wire is burnt, just replace the wire and make sure the vent is clear.

Hello Brian. Check and make sure you have 240 volts coming to the dryer. Check and make sure the unit is not set to Air Fluff. Also check the heater and thermostats and see if they are good. You can test these with a multi-meter MA-DM1. They should read closed for continuity. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Joyce, Disconnect the exhaust vent from the back of the dryer, and check and clean any lint or debris inside the pipe. Check and make sure the vent hood (outside) is not blocked or clogged with lint as well. Remove the lint filter and remove any lint that has accumulated in the duct under the filter. Restricted air flow causes, erratic temperatures and can cause an increase in the drum temperature, which causes the dryer to run longer.