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Customer Questions and Answers for Dishwasher Door Latch Assembly by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18055167
Manufacturer Part Number: WPW10275768

Door won't latch or stay closed? This dishwasher door latch assembly secures the door and activates the safety switch. DIY-friendly repair in 30 minutes.

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Questions & Answers

For Whirlpool Dishwasher Door Latch Assembly (Part Number: OEM18055167)

1 Answer

Hello Sue. Yes, the latch assembly WPW10130695 is all you will need to replace the latch on the unit. It does not come with instructions, but is very easy to replace. Just disconnect the power and remove the inner door panel to access and replace the latch on the unit.

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1 Answer

Hello Tomkarl. It is difficult to do. However, as of 10/11/12 the latch with the black handle WPW10130695 is in stock for your model number. This is what you need to order and replace.

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Janis for Model Number jdb1100aws

I cannot get the old door latch off (w10275768). I read the previous question from carrie and the answer and tried but do not want to "force it". where does the pliers go----on the plastic wire assembly or on the old door latch----i think it goes on the plastic wire assembly box---is so----does the pliers go perpendicular to the wire box or parallel with the wire box----and how hard is press----what part of the box are you trying to press? Help!!!!!

1 Answer

Janis, Once you have the door switch assembly WPW10275768 out of the door, and have the assembly in your hand, you'll see that each wire has a white colored plastic "box" at the end of the wire, attaching the wire to the switch. With the needle nose pliers parallel with the wire(s) place the needle nose pliers over the white plastic box, lightly squeeze the pliers together and pull towards you at the same time. You can also Pry the wire connectors off the switch terminals using a small flat blade screwdriver.

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1 Answer

Carrie, A lot of manufacturers have started utilizing a "locking tab" wire terminal. In most cases if you use a pair of needlr nose pliers and "press" the plastic terminal cover on the wire together carefully, and pull on the plier handle, the wire will release from the terminal.

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1 Answer

Hello Terry. Based on the information you provided, it sounds like the door latch WPW10275768 is bad and will need to be replaced on the unit.

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1 Answer

Hello Lynn. Check and make sure the ribbon cable is properly connected and the cable is cleanand dry. If so, it sounds like the control panel 6-919818 will need to be replaced in the unit.

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1 Answer

Hello Steve. You will need to check and make sure the inner door liner is installed properly. If it is not installed correctly, and is in a bind, it will cause the dishwasher to leak. Hope this helps.

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1 Answer

Hello Lisa. Check for a loose connection. Unplug and re-seat the ribbon cable into the control board. If problem continues, you will need to replace the control panel 6-917710. Hope this helps.

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1 Answer

Hi Bruce. The door latch can come without without the handle. The one without the handle means that you will need to gently compress the sides inward to get the handle inserted and locked into place. It is cheaper to get the one already installed with the handle part # WPW10130695. You need to open the inner door panel and see if the control panel back has broken "v-wedge shape" fingers that normally break off. This way they complete parts can work together correctly. Control Panel part # 6-918796. This can be caused by the back level legs are not touching the floor and the unit not being level. Thank You. --

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1 Answer

Hi PL09. Yes, you will need to ohm out the switches if it runs with or without the door switch open or closed. This is obvious for a water overflow on the floor and if someone trys to get into a "live " 120 vac circuit. You need to open the lower kick plate and see if all 4-legs are touching the ground. Use the installation guide included with your use and care manual to re-level the unit. Do this by removing the lower rack. Then use a torpedo level front to back and side to side on the inside of the tub to adjust the unit. This greatly affects the door latch. Think of the unit fully loaded, hot water and the tub will "relax " and twist slightly if the legs are not down.This mis aligns the front door because it is separate from the tub. Then the door switch/latch will break. So this is important. It is part # WPW10275768. Dishwasher Door Latch - Includes latch body and switches. Does not include the handle. For complete assembly with handle order the following: For white order WPW10130695. For bisque order WPW10130695. For black order WPW10130695. Thank You.

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