1 Answer Hello Lee. It depends on the model of the unit, but in some washers they will not run with a bad lid switch. Read More...
Help July 29, 2015 for Model Number mvwx700xwl I turn machine on makes a little noise nothing moves, the lid lock turns green for litttle while then finally turns red. What does it sound like to you? No water enters and tub don't spin.
1 Answer Hello Help. With the lock light changing, it sounds like the lid lock assembly is bad and will need to be replaced on the unit. Read More...
Keith S. July 27, 2015 for Model Number MVWC400XW Just installed new lid lock assembly. When I was testing it the flagging light kept flashing then everything stopped working. Even the sending lamp doesn't come on. It's still getting power. I can tell because the green light is still on by the mother board.
1 Answer Hello Keith, You should activate the service diagnostic mode. This will show any fault codes and indicate the circuit in question. The procedure is fully explained in the tech sheet located in a plastic ziplock bag behind the front panel. Read More...
John May 29, 2015 for Model Number WTW4950XW3 I have a washer that is making the clicking sound like it is trying to lock the lid but does not. It then showing that it is sensing the load but nothing else happens. I have replaced the lid latch assembly thinking that would fix it, but I am still having the same issue.
1 Answer Hello John, You will need to pull the tech sheet from the inside of the front panel of the machine and run it through the diagnostic mode. This will direct you to the circuit/s experiencing the trouble. Read More...
Linda May 06, 2015 for Model Number WTW4950XW3 How do I get the control panel out and how do I see the code errors and how do I see page 9.
1 Answer Linda, If you could provide a Email address we would be able to send you some information on how to get the unit into the diagnostic mode. To get into the control panel there will be a cover on the back of the control panel that you would remove. Read More...
Linda May 06, 2015 for Model Number WTW4950XW3 I push the machine to start the sensing and lid lock. It makes one turn to sense and the lid unlocks and sensing flashes. Do you think I need a lid latch assembly I see that is the number one part to be replaced. Is there a way I can test it to see if that is the problem.
1 Answer Linda, If you get into the control panel of your unit there will be a tech sheet. You can put the unit into diagnostic mode and see if there are any stored error codes which will tell you where to start. There should also be a section on testing the door lock assembly on the tech sheet. Read More...
Corine May 05, 2015 for Model Number WDP350PAAB1 Just got new washer, the lid does not latch! Haven' used it yet!
1 Answer Corine, You will want to make sure that the latch is lining up with the opening for the door latch. If the strike is not lining up then you will need to adjust the leveling legs to make sure that the tub is not being bowed in the middle at the top. This would be the most likely cause for the issue. Read More...
Appliance Doctor March 25, 2015 for Model Number wtw4950xw3 Lid lock quit working, replaced lid lock assembly, worked several days and quit working again. what could cause this.
1 Answer Appliance doctor, The most likely cause for the lid lock failing in short time would be either the door lock latch jamming when the lock is locking or a faulty control board. Read More...
Lynn February 28, 2015 for Model Number MVWC400XW what is the model number for a lid lock kit? Washer Model is MVWC4XW.