Dave January 14, 2015 for Model Number WTW5500XW1 I push start and after the machine senses the load the lid lock light flashes. The lid is locked and the cycle stops and the light is continuously blinking. It will not do anything past this point.
1 Answer Dave, This issue sounds like it would be caused by a lid latch assembly. To test the lid lock you will need to access the wiring diagram in the console of the unit and run the Lid lock test on page 9. If the lid lock test fails then you will need to check the lid lock mechanism for obstruction or binding. Repair that as necessary. Unplug the washer remove the console to access the main control board. Visually check that the J15 connector is inserted all the way into the main control. If the visual check passes then remove the connector from J15 main control board. With an ohmmeter, verify the lid lock resistance values across the following J15 connector pins: Lock switch solenoid Resistance should be between 85-155 ohms measured between pins 1 and 3 of J15 connector Lock switch If locked should be 0 ohms resistance and if unlocked should show open circuit measured between the J15 pin 3 to 4. Lid switch Lid closed should read 0 ohms and lid open should show an open circuit from connector J15 pins 3 to 2. Read More...
Katy January 08, 2015 for Model Number MVWX00XW2 What part number do we need to order for the lid lock assembly for this model?
1 Answer Katy, I've found models MVWX500XW2, MVWX600XW2, and MVWX700XW2. The manufactured replacement lid lock is part number W10404050. Thanks. Read More...
Anthony December 26, 2014 for Model Number WTW4800XQ4 The washer seems to stay stuck in sensing mode and will not drain and spin.
1 Answer Hello Anthony, You will need to put the unit into the diagnostic mode. This will be explained on the tech sheet in a plastic bag taped to the inside of the cabinet. It is easiest accessed by raising the main top and opening the ziplock bag it is in so it can be put back when you are finished. This way it will e there if ever needed again. Read More...
Brian December 21, 2014 for Model Number Kenmore 11021102010 My washer lights the green start light when I push the button and the lid lock red light flashes, but never locks. Does this mean a bad lid switch? Is there a way to bypass it until I can get a new one installed? I have seen videos on how to bypass 3 wire ones, but this one has 4. They are yellow, blue, white, and red.
1 Answer Hello Brian, While it may be possible to bypass the lid switch W10404050, it is not advisable since you can damage the electronics on the unit. The issue is that the control has to see the lid open between wash cycles or it will set up a fault code and not operate all over again. It does this by the use of a dual switch and the one side is only used to inform the electronic control that the lid has been opened since the last cycle. This is also a Kenmore unit which means that Sears employees are the only ones that can pull technical information such as the wiring diagram. Read More...
1 Answer Hello Derrick. If the unit tries to run, but the lid does not lock, you will need to order and replace the lid lock assembly W10404050 on the unit. Read More...
Phillip November 24, 2014 for Model Number ATW4675YQ1 Lid light stay on I can hear the latch looking and unlocking repeatedly. I changed latch and mode shifter but, the same thing. Thanks.
1 Answer Hello Phillip. If the latch is new, then you will need to replace the strike WPW10240513 on the unit. Read More...
Bobbie November 22, 2014 for Model Number mvwc200x I went to empty my washer and the lid was locked. I tried and tried to reset the machine but it just kept clicking and trying to open so I pryed the door open and the thing was full of water. Now no lights come on and it won't do anything at all. Can you give me some advice please? Thank you
1 Answer Hello Bobbie, Sounds like you need to replace the lid latch assembly W10404050. There is a possibility of a bad control W10393483 but this is much less likely. Read More...
Rena November 17, 2014 for Model Number mvwc425bw My washer will not fill just keeps locking and unlocking will changing the lid lock fix this issue?
1 Answer Hello Rena. If the lid lock is not working on the unit, you will need to order and replace the lid switch assembly on the unit. Read More...
1 Answer Hello Stephen. Make sure the bezel is good. If so, you need to replace the lock W10404050 on the unit. Read More...
Scott C October 29, 2014 for Model Number Kenmore 110.20022012 My washer will start the cycle, but stop either before the spin cycle, or durring it. Sometimes it says the cycle is complete, other times not. I even had it happen before draining. I get different results depending on whether I set it to super or normal, heavy-duty or regular. Pretty sure it's the lid lock assembly, but not positive. It starts off locking the lid, but then mid-cycle it unlocks itself and halts the machine. I ran the diag test on the washer, but none of the lights were flashing upon completion of the tests.
1 Answer Scott, Based on the information, it does sound like the lid lock may be the issue. You can perform the lid lock test on page 18 of the tech sheet which will tell you whether the lid lock is faulty or not. If this checks ok then you will want to replace the main control board as it would be the most likely cause if the lock is good. Read More...