Customer Questions and Answers for Lid Latch Assembly by Whirlpool

Hello Charles, due to safety and liability reasons we are unable to advise you how to bypass the lid lock. Sorry!

Vegas, Bypassing the lid latch switch assembly would make your washer unsafe to use. The control board has to "see" the lid switch and the lock switch circuits "closed" at the same time. If someone was to raise the lid during a spin cycle, bad things could happen, you may want to reconsider your options.

Donald, Let's try disconnecting power for a couple minutes and see if the control will reset. There is a tech sheet in the upper left front corner for testing if you need it. Tilt the unit back and you may be able to reach it. If not the whole top assembly will need to be raised.

Sheri, You'll want to make several more attempts to program the control into the diagnostics/error code test. You don't want to purchase a control board unnecessarily. Once you are into the diagnostics mode, you may notice Lid Lock, Motor Sensor, and/or Motor Speed errors(F7-E* codes) in the diagnostics tests, This would be a "good" indication that the shift actuator WPW10006355 has failed or the wiring between the shift actuator and main control board has an issue.

Dawn, This issue would most likely be caused by a faulty control board and may have been the issue to begin with. Since the lock has already been installed then it is unable to be replaced.

Hello Dawn, This issue will be a failed relay on the control board. For the correct part number, we will need to ask you to post a new question including the model number from your units' I.D. tag so we can give a proper diagnosis and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.

Charles, Unfortunately you cannot bypass this lid switch assembly.

Bill, It will be recommended to access the tech sheet and put the unit into a diagnostic to see what the error code is that is being trigged. Check the fill hose screens on the water valve to make sure that they are not clogged also.

Hello Johnny, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can give a proper diagnosis by the design of the unit in your home and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.

Corinne, The door lock would most likely not be the issue if the unit is agitating. You will want to ensure that the cam is rotating properly and put the unit into the diagnostic and see if there are any stored error codes. If this checks ok then the issue will most likely be a wiring harness or control board issue.