Nick May 06, 2011 for Model Number MDG5500AWW My Maytag Neptune gas dryer is not working correctly. It has been coming on all by itself and beeping repeatedly. Sometimes it won't come on at all when trying to turn on. I got a 8 for the diagnostic code but after I cleared the code, it did not come back and I only now get 00 for the codes, yet turning on by itself and beeping problems remain. Also, the sensor time does not go above 17 minutes when first turned on. I'm wondering if I need a new control board or LED console assy and what the applicable part numbers are for ordering. Thanks, Nick
1 Answer Hello Nick. It sounds like the LED console assembly is bad. You can try to remove the ribbon cable and cleaning it to see if that helps. If the problem continues, you will need to replace the console assembly. We will need your serial number to find the correct on for your dryer. Hope this helps. Read More...
Kellie April 03, 2011 for Model Number MDG5500AWW My neptune dryer has been acting weird and beeping when not in use. Now it won't start and when I replugged it in it comes up 8.8. and goes directly to 18 minute cycle but will not start. What part do I need? thank you
1 Answer Hello Kellie. It sounds like you have a bad control board 33003028, and it will need to be replaced. Hope this helps. Read More...
Rick March 15, 2011 for Model Number MDG5500AWW The unit will not power on. The led for the start/pause key is flashing. Coincidentally, sometimes when I press both signal keys and then the start/pause key the unit comes on. I try to place in service mode by pressing damp dry and time(-) for test but the unit will not go to mode. I ran a membrane Pad check and all leds toggle on and off. Any thoughts?
1 Answer Hello Rick. Have you tested the start button on the console? Remove the console from the machine. Pin #1 on the J7 connector is makerd by an arrow. You want to test from pin #3 to pin #7 on the J7 connector. When you press the start switch, it should read closed for continuity. You can test these with a multi-meter MA-DM1. Thanks. Read More...
Guest March 07, 2011 My neptune keeps coming up with 8.8 on display and will not do anything until it clears itself. Is this the console or another problem?
1 Answer Hello. The 8.8 code is for a bad control board. Here is the part number for you. 33003028 Hope this helps. Read More...