Steve March 25, 2017 for Model Number ED5LTAXVL00 I installed your Ice auger motor W10271509 shaft & motor fit fine and look like the differences shown on the video between old & new but when I went to plug it in it would not your plug on video and new motor has 5 pins & 4 wires Brown, red, gray, blue. mine has 6 pins & 6 wires brown/white, red/white, blue, white, red/black, & red/black with center pin one space farther apart. Please Help!
1 Answer Steve, This issue sounds like you received the wrong motor for your unit. The part number for the motor will be W10822635. Read More...
Richards February 09, 2017 for Model Number KSSS48QTX04 Side by side kitchen aid,dispenser motor runs but auger doesn't turn
1 Answer Richard, This issue would most likely be caused by either the shaft has shifted and is not making proper contact with the auger motor or the ice bin. The other thing would be if the auger motor is faulty. The motor can run but still be defective if the gears inside of it are bad. Read More...
Bob L January 29, 2017 for Model Number 106.44423601 + 2315547 Kenmore elite side-by-side model 106.44423601. Had a main board go out - replaced it (p/n W10219463). All good except the icemaker auger motor (p/n 2315547) doesn't run. Icemaker is fine, as is water dispenser and panel. Looking at the harness, I have 4 wires in these positions: Pin 1 - Black-stripe Pin 2 - Red Pin 5 - Grey Pin 7 - Black. I'd like to check voltages coming from the main board to this harness before I replace the auger motor. Can you give me the values I need to check for? I have a multi-meter and know how to use it.
1 Answer Bob, You can test the PTC which is pin 5 to Pin 7 black for continuity. You can test voltage from pin 1 to pin 2 which is the motor on the unit. You would want to test for 120 vac. Read More...
Eff August 31, 2014 for Model Number KSSC48QVS02 Hi, my motor was turning but the auger wasn't. I just changed the coupling and now the auger is turning but slips easily with little resistance - my hand. Is this slippage normal or is my motor bad? Thanks
1 Answer Eff, You will want to check to make sure that the shaft that goes into the motor is not lifted up too high which would cause it to slip. Also pull the shaft out and check to make sure that the ends of the shaft are not rounded off. Read More...
Kris August 11, 2014 for Model Number GS5SHAXSB01 Ice not dispensing just hums. Freezer door doesn't seem to be tight like the fresh food door. How can you tell if a new seal is needed? Repair tech said it was the dispenser flap causing air to seep in.
1 Answer Hello Kris, Shine a bright flashlight in the dispense area while looking for light from the liner side , (inside), of the door. If you can see any light, the ice door WP2180353 is not seating properly. Read More...
Sean August 09, 2014 for Model Number Whirlpool ED5FHAXVS05 Cubed ice does not dispense. Don't even hear motor. Crushed ice will work but frequently will stick on and must be switched to cubed to get it to shut off. I'm fairly certain it's electrical since motor works fine in crushed mode
1 Answer Sean, The issue with the unit would most likely be in the main control board WPW10259855 of the unit for the issue that you are having. Read More...
1 Answer Hello JR. Sorry, there is no video at this time. We are working daily at adding new videos. Read More...
Greg September 03, 2013 for Model Number KSBS25IVBLOO No ice cubes are dispensed from door, does light up when lever is depressed, crushed ice does work fine.
1 Answer Hello Greg. if crushed works, but no cubed ice, you will need to replace the control WPW10133710 in the dispenser. Read More...
Barry July 01, 2013 for Model Number gc3shexns16 Whirlpool gc3shexns16. The ice maker auger has stopped. When the door pedal is depressed, the is a humming noise coming from the motor, but nothing moves. I have emptied the ice bin and let all the ice inside the dispenser melt. Still nothing. Does this indicate I should replace the motor? Is this something a novice can do?
1 Answer Barry, Yes, you are on the right track with the motor being faulty. You will want to pull the motor and test it with it plugged into the unit and push on the dispenser assembly. You will need to make sure that the light switch is off. If the motor does not turn then replace the motor. Read More...
Frank December 18, 2012 for Model Number ksrp22fsbvl01 Lost power for a week ice dispencing motor doesn't work. Red light blinking by ice maker on off switch. Is there a reset button?
1 Answer Hello Frank. If there is ice being made, then the red light is fine. However, if the motor does not run, you will need to replace the auger motor W10271509 in the unit. Read More...