Richard E. July 07, 2011 for Model Number MAH6700A Machine faults out and brings up code E3, when the drum turns but won't pick up speed. The book says E3 is Hall sensor fault,where is the Hall sensor located and what is it?
1 Answer Richard, The "hall" sensor is an internal circuit of the motor. It "tells" the machine control board, what the motor is doing, it's similar to a tachometer on the dashboard of a car. In your case, you want to do the resistance checks on the wires of the CN9 and CN8 connectors at the main control board in the front of the washer (it's easier and more indicative). Unplug the CN9 connector from the control board(red, white and blue wires) testing the pins inside the wire harness connector: from pin#1 /blue to pin#2 /white you should read 3 ohms resistance from pin#1 blue to pin#3/red, you should read 3 ohms resistance. from pin#2/white to pin#3/red, you should read 3 ohms resaistance. That will tell us the motor windings are damaged or not. At the CN8 connector, unplug the connector from the control board and insert the meter probes into the end of the wire harness connector; pin#4/orange to all other pins in the connector should have infinite resistance. pin#3/blue to pin#1/pink should have 4.7 ohms resistance. If you have these resistances, the motor and wiring are OK and you'll need the control board. If the resistances are not within 10% of the ones listed, you'll need to check the wiring harnesses and connections from the control board to the motor, and replace the motor if all checks OK. here's some meter usage information, if you need it. [http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html] Good Luck. Read More...
Feng C. June 29, 2011 for Model Number mah8700aww I realized you have two models of control board for my washer. One with sensor and the other one doesn't. Which one should I get or does both of them work on my washer?
1 Answer Hello Feng! There is a series change for the control boards. We will need your appliance serial number please. Thanks! Read More...
Doug C June 01, 2011 for Model Number mah9700aww What is the "PCB (MEMS) SENSOR" for? I'm trying to locate the sump thermister for this particular model. The error code that comes up on this washer is "tE" which the service tech book says is possibly a bad sump thermister. Got any sugestions?
1 Answer Hello Doug. The sump thermister is a part of the heater. You will need to order the heater kit 12002809 to replace the thermister. Hope this helps. Read More...