Customer Questions and Answers for Washer Drain Pump by Whirlpool

Hello Chasey. You willl need to check and see if the lid switch assembly WP22001682 is bad and will need to be replaced on the unit. It should read closed with the lid closed. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html

Hello. You will need to check and see if the drain pump WP6-2022030 is working properly and removg the water. Make sure the pump belt is good as well. If not, this will cause the issue you are having.

Hi Dan. Remove the belts and then turn the motor part # W10411000 ,pump part # WP6-2022030 . Use a shop vac and towels to pick up the water when you remove the pump and see if anything internal is stopping the pump vanes from turning. Is the motor not turning freely or is the motor glides starving for a light greasing so the glides will slide. Check belts for wear, if needed order 12112425. Let me know how to assist in the future. Thank You.

Hello Troy. The pump should turn easy by hand and not be tight. If the pump is tight, you will need to replace the pump WP6-2022030 on the unit. Hope this helps.

Hello Charles. Check and make sure the pump belt is good and it is not clogged. Also, make sure the water is shutting off properly and is not filling during spin. If all of this is good, replace the pump assembly WP6-2022030. Hope this helps.

Hello Tony. Check the pump belt 12112425 and make sure it is not bad. Also, turn the pump pulley by hand and make sure it is not locked up. If so, you will need to replace the pump assembly WP6-2022030. Hope this helps.

Richard, its not the drain pump, it would be the water fill valve on the back of the machine 205613. The internal diaphram has an issue and is allowing water to bypass and flow into the tub. Thanks and Good Luck

Hi Aurthur. Look at the drain hose at the drain pipe. Is the drain standpipe as high as the top of the washer or higher? Is there a air- lock at the hose / drain pipe so the water siphons right through as if the drain hose is level with the floor. Simply pull the drain hose out of the pipe to inturrpt the siphon lock. Then see if all is normal. Correct as necessary. If this don't work, then start washer with a regular fill. Once started you unplug the washer and if the water continues to fill, replace the faulty water valve part # 285805. Thank you.

Hi Quang. Is the drain hose properly installed? It needs to enter the top area of the inner sink cabinet. It should be looped in a circle and then clamped tight as far as you can behind the sink, then taught to the drain. It sounds like it is drooping and settling with drain water or backing up. Use Glisten part # is W10135699 monthly. Thank you.

Hello Karen. If the pump is leaking, you will need to change the pump assembly WP6-2022030. To do this, remove the belt from the pump on the bottom of the washer. Then remove the two screws holding the front panel in place. Pull out on the bottom of the front panel and remove it. Next remove the screws securing the pump assembly in place. Reinstall with the new pump in reverse order. Hope this helps.