Customer Questions and Answers for Washer Drain Pump by Whirlpool

Trying to fixit, Check to make sure that the pump is getting voltage to it when it is supposed to spin. If it is but not turning then check the pump to ensure it is not seizing up.

hello Holly, based on what you have described, the drain pump has failed, repair would be to replace it.

Hello Jes, yes replace the drain pump, WP6-2022030 if the washer cannot empty the tub water in the allowed time the timer may be powered through a back feed circuit and cause it to run into the wash cycle.

Randy, Check to make sure that there is nothing caught in the drain pump causing slow flow. The drain pump would be the most likely cause of this issue.

Debbie, Since the drain pump is belt driven and not in operation as it fills then you probably have a siphoning effect going on. Make sure the drain hose is not pushed too far down into the standpipe. There needs to be an air gap between the end of the drain hose and any water sitting in the standpipe.

Hello Rob. If the motor is running and spinning the tub and the unit is not draining, it sounds like the pump may be bad and need to be replaced on the unit.

Darrell, If the unit is not draining or spinning in the drain/spin cycle you will want to check the lid switch to make sure that the switch is not bad. The drain pump having a bad bushing could also cause this issue to occur.

Dale, Since the drain pump turns based on the belt of the unit, you will want to check the belt to make sure that it is not bad. Check the pulley on the motor and on the drain pump to make sure that they are not loose.

Jim, The pump should not have to be pulled down for the pump to work. The pump would need to be replaced. The part number for the drain pump is WP6-2022030.

Pat, Check the speed selector switch buttons, make sure only one button is pressed and locked down in place, then check the switch 22001796 and wires for burn marks or loose connections. If all checks Ok check or replace the timer WP22001694.