Customer Questions and Answers for Support Flange by Whirlpool

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Manufacturer Part

Support Flange

4.89 (64)

By: Whirlpool

Part Number: OEM12974394

Manufacturer Part Number: W10181639

Questions & Answers

For Whirlpool Support Flange (Part Number: OEM12974394)

Jason October 14, 2019 for Model Number MAH4000AWW

I have MAH4000AWW and replaced bearings twice to only last about a year before loud bearing noise repeats. I researched other peoples similar fixes and found that a couple people had replaced the entire spindle and upgraded it to the newer seal design. Mine is with the plastic C clip style. I had found one rivet broke and replaced all three spindle rivets with SS bolts and self locking nuts. Bearings are very loud again and need replaced again but I can say there is no obvious balance problems. Im thinking that the bearings might be washing out due to the old tub seal mating surface not seating the seal anymore. now that I remember, Im thinking that the seal mating area in the drum was very corroded away and seal was sloppy after wire wheeling it and replacing with new bearings and seal. how far do I go that is good enough? replace bearings every year? Or find a newer spindle design with the newer seal update.

1 Answer

Hello Jason, the spin bearings wearing out that fast indicate a failed water/tub seal. You may want to just upgrade the spindle that uses the upgraded water seal at this point, part W10181639.

David January 22, 2019 for Model Number mah5500bww

The support on the inner tub appears to be riveted to the tub. Does the replacement support come with new bolts to replace the rivets? Is it suggested to grind the rivet heads off, or drill them out. I watched a video about replacing the seal for the support shaft, after cleaning the gunk away from the shaft and I could find no way to lift the flange to install a new o ring and flange. It seems the shaft was machined for the seal to ride directly against it. Any help appreciated.

David, the support should not be riveted but rather it should have three locking nuts on the inside of the inner tub that hold the support to the tub. The replacement support should have the entire kit for replacing all of the seals with it. As far as removing the seal from the shaft, you can use a flat head screwdriver to gently lift the seal off.

Anon June 10, 2018

Can you debe to México?

1 Answer

Anon, Unfortunately we do not ship to Mexico at this time.

Kathi February 16, 2018 for Model Number MLG2000AWW

The belt on my washer is digging into the drum what could be the problem?

1 Answer

Kathi, There are a couple of possibilities, The motor mount bushings could be worn and allowing the motor to rock or shift position which would cause the belt to "shift on the main pulley and rub the tub. You didn't mention any abnormal noises (rumbling, growling or thumping) when the washer spins, this would indicate a worn out tub bearing or spider assembly, this could allow the tub to shift back and forth and the belt would shift on the drive pulley.

Bruce December 09, 2017 for Model Number MLG2000AWW

I have a MLG2000AWW unitized stack (laundry center) serial #37870067ZH (2001). The spinner support arm (AP4324795) has bonded to the bearings in the outer tub assembly (AP4028180). There are three fasteners in the spinner arm connecting it to the stainless steel spinner (AP4373453). How do I remove these 3 fasteners to install the replacement spinner support arm I have ordered? I cannot find a unitized laundry center to fit the closet (72"h x 27"w) so the repair looks better than the remodel.

1 Answer

Hello Bruce, You will have to separate the spin basket from the outer tub assembly. Sometimes this can be difficult if possible at all since, if the unit is run for too long with failed bearings, the metal gets hot enough to "weld" these parts together and the outer tub will be damaged during the attempt to disassemble. In this case, the spinner support assembly and the outer tub assembly will both require replacement.

Bruce V December 05, 2017 for Model Number MLG2000AWW

The spinner support arm (22003925 - ap4324795) cannot be separated from the bearings in the outer tub. There are three bolts connecting the spinner arm support to the spinner basket. What size socket do I need? 1/2" is too small and 9/16" is too large. Same with 12mm - 13mm. Could 17/32" be the answer? I've removed some of the outer basket with a 2" circle saw and the bolt heads are exposed. So the outer tub and bearings are toast. I have a new outer tub assembly kit on hand. I do not want to order the spinner arm kit until I can separate the spinner arm from the the spinner basket.

1 Answer

Bruce, This should be a 5/8" bolt that holds in the spinner assembly.

Roger W. October 26, 2017 for Model Number MAH3000AWW

The bearings are going on my Maytag Neptune washer (awful loud noise during spin cycle; machine stopping mid-wash cycle). I notice that the comments from the DIY'ers on your site all indicate that removal of the bearings is very difficult even with a 'Tony Tool' - whatever that is. Would I be better off just buying the Lip Seal Kit (Part Number: AP4009088) and the Support bracket (Part Number: AP4324795)? I presume the Support bracket comes complete with the bearings already attached (Part numbers: WP22003441 & WP22002934) - I really can't tell from the diagrams provided. Thanks

1 Answer

Hello Roger, I'm sorry but if the bearing is failing in your unit, the lip seal kit will not correct this issue. The bearings will have to be replaced to correct the issue. I would recommend installing the outer tub assembly that has the bearings and seal installed by the manufacturer 22004465.

Dan S. January 19, 2016

Please tell me the Dimensions of the arms , and what diameter is the actual center shaft of this p/n DC97-06987A . Thank You.