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Customer Questions and Answers for Washer Suspension Rod Kit by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM17912241
Manufacturer Part Number: W10780044

Set of 4 suspension rods that support and steady the wash tub. Replace if rods are worn, broken, or causing excessive vibration during the spin cycle.

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Questions & Answers

For Whirlpool Washer Suspension Rod Kit (Part Number: OEM17912241)

1 Answer

Hello Benjamin, according to the manufacturer's parts list for your model, the correct suspension rod set of 4 is part number W11217817 / AP6329793.

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1 Answer

Carolyn, You will want to remove two screws in the back that hold the whole top in place, then slide the top forward and lift while securing the lid with tape to the top and rest against the wall. You can now see the top of the shocks. You have to lift each one individually out of its seat then drop it down and snap it loose from the outer tub.

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Paul for Model Number MVWC415EW1

Do you know if the suspension kit (part number W10780044) is a revised/upgrade (heavier duty) to the suspension system that was originally installed in this model (MVWC415EW1)? It appears to be a replacement for many other part numbers. This washer has a tendency to have a load balance issue & it doesn't take much for it to start making a bunch of noise. This unbalance will occur with all different load sizes. Any info would be greatly appreciated. Thanks

1 Answer

Paul, We do not have any information on whether this was revised or upgraded to heavier duty but if there is an off balance issue then it would be recommended to replace the suspension.

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1 Answer

Hello Jared, W10780044 is the correct kit for the model provided. Our compatibility tool is in work and should be disregarded at the time. Thank you for your patience and understanding in this matter.

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