Brad Barhorst January 05, 2021 for Model Number JEC9530ADS The dual burner will not heat. I used the INF switch kit and it worked for a couple of years. The dual burner will not heat again. I have tested the ohms and the dual elements are ok. I tested the temp sensor and the temp sensor is OPEN. I get no resistance. Do you sell the temp sensor? Can it be replaced? Thanks, Brad
1 Answer Brad B, Based on the information provided the temp sensor is a part of the element and if it is bad you would need to replace the element asm. Read More...
Mike July 20, 2020 for Model Number JEC9530ADB I've been having the same problem as Don below - I've ordered this part from two other vendors multiple times and keep getting a burner with no hole for the epic sensor, and the Epic sensor is not included with the kit. The EPIC sensor is all I actually need. If you can verify your kit will DEFINITELY include the Epic sensor I will order from you. Also - maybe - can you check if the Epic sensor in this burner: https://www.appliancepartspros.com/whirlpool-elmnt-surf-w10823724-ap6030944.html is the same as the one in W10823734? If so it would be a more cost effective way for me to get a Epic sensor....
1 Answer Mike, Based on the information provided and the pics of the new kit, it shows to have both sensors the switch and the wiring harness jumpers for the kit. It also shows to be the correct part for your model. Read More...
Don June 03, 2020 for Model Number JEC9536ADW front right burner In compliance with the answer to my previous question I ordered the Infinity switch replacement kit. It arrived today (W108237340). The kit arrived in good shape but includes an element that does not have an epic sensor. The included instructions still address dealing with the epic sensor. After three tries it appears I will not be able to obtain the correct element. I need instructions on how to cope with this. I also need assurances that the lack of the epic sensor will still allow the burner to function in some reduced capability mode.
1 Answer Hello Don, on your model, the right front control/burner is listed as a Custom Control burner by the manufacturer. For the control /burner to work at all the electronically controlled infinite switch must thave the burner's (Epic) temperature sensor to read otherwise there is no power sent to the burner by the control. Please contact our Customer Serice at 1-877-477-7278 and advise them accordingly. Read More...
Don May 23, 2020 for Model Number JEC9536ADW I ordered the W10823734 from Jenn-Air it arrived with severe heating element physical damage so returned. Re-order out of stock. This kit element contained an epic sensor. Found replacement from Marcone, one day later it arrive. Everything in kit same except the element which has no epic sensor or hole for one. The instruction sheet still addresses the epic sensor connector issue. What gives? Both were in genuine Whirpool boxes.
1 Answer Hello Don, return and reorder the kit, it should have the custom control, heater with epic sensor, adapter wire harness and instruction sheet. Read More...
Mike April 29, 2020 for Model Number JEC9530ADB Can you tell me which version of the Epic sensor comes with this kit? I currently have this kit installed (after third burnout of previous controls) . I have determined that this time, the Epic sensor is the issue. I cannot find anywhere to buy this separately. I have bought this kit from another vendor and although I get the right control, it always comes with a burner not only missing the Epic Sensor, but no slot to put it in the burner anyway. So if you can verify which sensor comes with your version of the kit I will purchase. Also wondering if there's perhaps a burner for another cooktop that might include this same sensor, that I could buy more cost-effectively and harvest the sensor from? Thanks, Mike
1 Answer Mike, unfortunately, the manufacturer does not specify what epic sensor is used with this kit. As the manufacturer does not list the epic sensor used with your model, we are not able to identify if there would be another burner using the same sensor. Read More...
William March 30, 2020 for Model Number W10823734 I purchased the W10823734 burner and switch kit for a Jenn-Air JEC9536AD Cooktop, right front burner. The posts for the new burner are labeled differently and the proper wire connections from the switch are not clear. What are the proper wire connections from both the blue and white wire harnesses from the switch to the burner posts and other areas? Also, where should the Hot Light wire connect? It connected to the old switch (8507P193-60), but it looks like it may connect to one of the new burner posts. Thank you.
1 Answer William, the hot light would connect to the terminal 2B on the element while the wires from the switch would go to one side of the hot light and the terminal 1B of the element. The red wire will go to the single L terminal on the thermal limiter block, the tan wire will go to the out coil terminal, the yellow wire will go to the inner coil terminal, and the red and black wired connector goes to the epic sensor on the element (may need to transfer from the original element). Read More...
Charles March 13, 2019 for Model Number JEC 9536ADB The front right burner on my cooktop doesn't work properly. I have the replacement element/ infinite switch kit recommended for this model. The problem is there are no EPIC pins on the new switch to match the EPIC connector from the element sensor. The EPIC pins were part of my old setup (all one piece). Any suggestions for how to fix this thing?
1 Answer Charles, The wire harness that comes with this kit must be used and the connector the for Epic sensor is part of the harness. Read More...
Stephen July 26, 2016 for Model Number JEC9530ADB Hi, I have the 30" Jenn Air JEC9530ADB and like many others, the plastic on my dual burner switch has deteriorated so now the switch won't stay on. The burners work just fine so I'm looking only for the switch. The current switch says MAYTAG8507P193-60. Will this switch work as a replacement? I don't want to buy the whole burner/harness/switch set that is twice the price. Thank you!
1 Answer Stephen, The part number for the right front infinite switch for the dual element is part number W10823734. Read More...
Brad February 09, 2015 for Model Number JEC9530ADB Wife is complaining that right front element, only the inner element works. If I play with it long enough, I can usually get the outer element to come on. This element also makes the range make a clicking sound when you rotate the dial in the upper heat levels (and the light for the element flashes with the clicks). I believe this is the part set I need to replace. She moved to rear left burner, since it's the only large element left and she is complaining that it's TOO hot and she is burning dinner. I'm not sure if this is also fixable or maybe just placebo... Any thoughts on that?
1 Answer Hello Brad. You need to order W10823734 and WP74007840 for the left rear burner. Read More...
Bill D May 29, 2014 My element is ok. If I buy just the switch and harness will it come with instructions? If not can they be downloaded from the web?
1 Answer Bill, Unfortunately there was a redesign in the element and switch that requires the kit to be replaced as a whole and not as individual parts. Read More...