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Customer Questions and Answers for Refrigerator Dispenser Micro Switch by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM18017667
Manufacturer Part Number: WP2162361

Fix a refrigerator water or ice dispenser that won't activate or keeps running continuously. This micro switch controls dispenser operation. DIY-friendly.

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Questions & Answers

For Whirlpool Refrigerator Dispenser Micro Switch (Part Number: OEM18017667)

1 Answer

Don, Thank you for your question. If the valve is getting 120 vac to it but the water is not flowing through the door then disconnect the tubing at the bottom of the freezer door and see if water flows when you push the dispenser lever. If it does then this means that the fill tube through the door is frozen and will need to be thawed.

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1 Answer

Richard, This issue will be with the dispenser touchpad which unfortunately has been discontinued by the manufacturer with no suitable replacement available.

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1 Answer

It would most likely be frozen rather than clogged. It would be advised to defrost the unit for 24hrs and then verify that the freezer is holding the correct temperature.

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1 Answer

Howard, it would be recommended that the wires at the door hinge are inspected for any broken wires. If there is not a broken wire, the failure would likely be in the switch board WP2180236.

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1 Answer

Hello Skip, first, confirm the dispenser has not been set to (Lock Out), next check the wire harness from the freezer door to the cabinet for any wire problems, next check the freezer door light /interlock switch operation.

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1 Answer

Nicholas, it would mostly be a personal preference on replacing the ice dispenser microswitch WP2162361 if it is operating properly. Depending on the frequency of ice being dispensed, the switch could potentially have enough wear to warrant replacing it before it has failed.

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1 Answer

Joe D, Based on the description provided of the issue it could be a short with any component in that circuit, that being said I would check the dispenser solenoid and the dispenser motor assembly first with a multimeter and then if they are ok move on to the switch, board and even the wiring.

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1 Answer

Hello Jay, on your model the dispenser switches WP2162361 power the water valve and ice dispenser motor directly with 120v. You may want to replace them both at this point. Its likely the water switch is just worn or has gotten moisture inside the switch body.

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