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Customer Questions and Answers for Washer Timer by Whirlpool

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Manufacturer Part
4.89 (64)
By: Whirlpool
Part Number: OEM10816263
Manufacturer Part Number: 285938

Fixes washers that won't advance through cycles or stop mid-cycle. Timer controls wash cycle progression and automatic shutoff. DIY install in 10-20 minutes.

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Questions & Answers

For Whirlpool Washer Timer (Part Number: OEM10816263)

1 Answer

Larry, Thanks for the question!!! This is the correct part for your model. The compatibility tool is very sensitive and needs the exact model number. I put your model number in as you wrote it and it said no. I then realized that the O (letter) on your model number should have been 0 (number zero) and the tool worked correctly.

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1 Answer

Rick, Push the knob into the off position and then it should screw off, counterclockwise.

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1 Answer

Hello Rick, The timer shaft is part of the timer and cannot be removed. To explain how to remove the knobs and timer, we will need to ask you to please post a new question including the model number from the units' ID tag. Thank you for your patience and understanding in this matter.

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1 Answer

Thane P, Based on the information provided I would check the water valve to see if there is power to it while the water is running. If the valve allows water thru without power to it then the valve is the issue but if there is power to the valve when there shouldn't be then it would be a control/timer issue.

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1 Answer

Jim, It does sound likely that there is a short and it would most likely be in the timer of the unit.

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1 Answer

Hello Erica, As per the tech sheet, you will need to check the following things first: Check for a loose power outlet. A loose power plug in the wall can create line noise and issues. Check if the washer is on a dedicated circuit. Other devices on the same circuit can create line noise and cause this issue. Unplug washer or disconnect power. Make sure that wire harness connections from the CCU are not broken or with wires detached, and that connector internal pins are visible. Make sure all green wires (ground harness system) are not broken or detached. Make sure the two ground switches are pressed correctly by the toe and rear panels. Make sure all connectors are fully seated. Plug in washer or reconnect power. Check for power going to Central Control Unit (CCU) by listening for a click in the CCU when the unit is plugged into the washer or when reconnecting power. Verify washer operation by performing the Diagnostic Test on page 5 of the tech sheet. After the diagnostic test has finished, unplug washer or disconnect power and wait for 15 seconds. If no problems are found, replace the CCU WPW10525362.

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1 Answer

Robert, With the unit not working properly except on the spin cycle then this will be a faulty timer on the unit.

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1 Answer

Sunny, Unfortunately with the timer having been discontinued there would be no suitable replacement available for the timer. The gears are not available separately.

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1 Answer

Hello Eric, I'm sorry but we will need to ask you to post a new question including the model number from your units' I.D. tag so we can give you a good diagnosis by pulling the wiring diagram and recommend parts that can be guaranteed to work properly on your unit. Thank you for your patience and understanding in this matter.

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