Customer Questions and Answers for Timer by Whirlpool

Hello Mac, since the motor tested ok, the next step is to check the start capacitor for the motor in the console, if it checks ok then replace ithe timer WP3351119 as it controls motor start/run and direction.

Hello Oldkemnore user, This is normally not the fault of the timer but something is not passing voltage to the timer motor so it can advance such as the pressure switch. The timer motor has to get voltage before it can advance unless the timer motor has failed, (which would show no as resistive value with a test meter). I'm sorry but since Sears uses a closed system and does not share their information, we are unable to pull the wiring diagram to provide specific assistance. Thank you for your patience and understanding in this matter.

Hello Joel. It sounds like the timer is bad and will need to be replaced on the unit.

Hello Joel, This is most likely caused by a set of contacts sticking in the timer WP3351119.

Herman, Before you replace anything, try this, Fill the washer on the highest water level setting(make sure the machine is empty). Once the tub is full, let it advance and drain. The tub should be empty in 90 seconds or less, and make sure the tub is completely empty There should be little or no water left in the tub or under the spin basket by the end of the spin/drain cycle. If there is water left, check for a clogged, kinked drain hose or clogged or faulty drain pump. Then disconnect the air tube from the water level pressure switch, blow in the end of the tube, this will clear any sediment or debris that may have developed in the tube, also make sure the tube isn't twisted kinked or pinched anywhere in the cabinet. It's not likely you'd need a timer, but it's a very remote possibility, it's more likely there's air trapped in the air tube, and the water level switch is reaching the full tub level early,

Bob, Unfortunately there is not a video for your unit but does appear that you would just need to take out the screws from the endcap in at the back of the unit. Once loose you would roll the front of bottom of the control panel up.

Hello Walt. You need to check the cold water valve and see if it is bad. The unit rinses with cold water. If it does not fill, it will not advance.

Hello David. Check and see if the lid switch W10820036 is bad and will need to be replaced on the unit.

Hello Phil. It sounds like the knob is broke. You unscrew the knob from the timer shaft.

Ernest, Your first check should be at the lid switch W10820036 assembly and wiring, and check the actuator 350733 and tab on the lid and top. The washer will fill and wash, but it will not drain and spin, with a faulty lid switch assembly.