Customer Questions and Answers for Vinyl Touch Up Paint by Whirlpool

Don, Unfortunately, we are unaware of any way to liquefy the paint other than shaking it really well or trying to stir it with maybe a toothpick or something small like that.

Hello Carleen, the Vinyl Touchup has a very long life if the cap is tight and it is stored at room temperature. Before using this touchup any rust left on the dishwater rack tines needs to be removed. If the vinyl coated tine is pierced or the coating is worn down and water gets to the steel tine it will start rusting again.

Jack, This paint is not too different than any other. I think an issue would be the paint sticking. A climate of above 50 is preferred.

Joe K., You don't necessarily have to "sand" but there is some preparation needed. Basically, Remove loose rust from repair area. Clean repair area with rubbing alcohol and let dry. Shake bottle well before using. Apply coating to repair area, overlapping the existing finish. For best results, apply multiple coats(2 or 3) and let dry 30 minutes between coats. Allow overnight drying before use.

Hello Diana, Touch up paint will normally cure in 24 hours. It will not leave any smell inside the dishwasher. The repair success is determined by the amount of oxidation on the dishwasher tines. I'm sorry but the exact time the repair will last is not possible to determine.

Bob, There are rusted racks that cannot be repaired if the tines have broken through. to repair rack you would sand the bad spots and then use a vinyl touch up paint to fix the rack.

Hello Jeff, You should run a sanitation cycle with no detergent, no dishes, and when the unit starts filling with water, open the door and pour in one quart of white vinegar. As long as the water gets hot, (140°F), this combination will not only remove the film but will also kill bacteria.

Hello Bob, This sounds like a heating circuit failure. Use the tech sheet from behind the kickpanel to pull the fault codes and troubleshoot the issue. The self starting would most likely be the control panel WPW10481125. The heating issue can be a door switch W10619006, high limit thermostat W10292870, heating element W10703867, harness W10330845, or control board WPW10380685.

Charles, You would be able to use vinyl touch up paint which is designed for dishwasher use on the racks and is part number WP676453.

Victor, If the tines are broken on the rack you would need to replace the rack assembly. The tines cannot be repaired if broken.