Samsung DC97-04981F Washer Door Boot Seal Inner Clamp Assembly OEM Part

Normally, I hire someone to come fix washer or dryer problems as time is limited and if the cost is close or more than the machine, I buy a new one instead. But since we are on shelter-in-place, I figure I could repair it since I have more time on my hands and my brother assured me, it was not hard to do. I took the top panel, door off and then looked online to find a service manual, which allowed me to take the front panel off. My suspected drain hose was the failure mode: the rubber tube connection at the pump connection had deteriorated, which cause all the water to drain onto the floor. I also noted that the door diaphram holders were rusting or I inadvertently broke upon removal. I then looked onto appliancepartspros.com and other sites as well, looking for parts, watched the video on how to replace the door diaphram (should have viewed all that before hand). I proceeded to find all the parts needed and sent an email in inquiring about the door diaphram part as the model cross-check indicated that part was not for my model machine. Email was sent late my time (HST) and in the morning, I had a reply that the part was indeed the correct one. I immediately placed the order, it was shipped within a few hours and due to the weekend, was received on Monday. I went with appliancepartspros as I have used their service before and found it useful in repairing other appliances due to the video instructions (which are AWESOME) and guarantee that the parts would arrive quickly via the additional FedEx charge. I'm somewhat handy but tend to analyze a lot of things, there was a lot of rusting going on due to our spilling of bleach. I took the time to do a deep clean of both the washer and dryer - removing hoses, cleaning lint etc - which was a good thing to do. Lot's of rust cleanup also occurred. It was pretty easy to get all the parts on, though took more time than they show in the how-to videos. But that is OK cause I'm a wannabe handywoman and those guys are pros who do this more regularly than I. I had to have my husband attached the twist ties and place the hose in the clamps as my arms were a bit too short, but other than that, it went back together easily and is working very nicely. So, to all the women out there, yes, you can repair as well! Just don't rush yourself.

Being a DIY family, my wife and I felt this "project" might be a bit of a stretch for us but. . . With the fantastic help from Matt's disassemble / reassemble in-depth video, my wife and I tackled this project of our Samsung Front Loading Washer over the weekend. While our washer model wasn't exactly the same as Matt's, it was close enough. Matt not only takes you through each step with great detail, he even tells you what size sockets he is using. Great help in keeping things moving along. The "back-up" Appliance Parts Pros has available is their "Talk to a Pro" option. This was a tremendous help with questions that arose during the investigation process. The entire "project" went well and after we had the washer machine was reassembled, with NO PARTS LEFT OVER, I might add! The balance problem was fixed and runs as if it was new again. Thank you APP.COM ! ! ! You guys save me a LOT of $$$.

Appliance Part Pros Step by Step video was spot on. We watched the video to see if it was something we could tackle ourselves and decided to order the part right from Appliance Parts Pros. It was delivered within 5-6 days. The job took approx 2hrs. to complete (best to have two people for lifting the machine). With this $70 part we were able to do the repair ourselves and avoid a $300 service call.

We watched the how-to video and swapped it. The door lock wasn't hard but the seal was a little tricky as long as you got it in place is the only hard part. I was impressed by the shipping!

We put in a new door seal and two new clamps for the seal on our Samsung Washer.