Janice L Mather , CA April 09, 2016 The tray in my fridge broke At first, I contacted the number listed in the manual to order the part, the customer service person was no help after 30 minutes of trying to explain what part I needed I think she got it, but then told me it would take 5-10 business days to get it, and they could not ship any faster. So, I cancelled the order and while I was on hold for her I searched the internet and was able to find your website called you had a diagram of the part I needed and it was shipped out the same day and I got it the next day. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Steve S Fort Worth , TX May 15, 2015 Appliance: Model SAMSUNG RREFRIGERATOR. The shelf holding the crisper bins broke We replaced the shelf with a new shelf. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Mike M Gresham , OR March 05, 2016 Broken veggie shelf in fridge Ordered the part from you on Saturday and by Wednesday very simple Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Edwynn B Palm Beach Gardens , FL February 09, 2015 Broken part Repaved with new part Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Wm S Schwenksville , PA January 20, 2026 Middle beam cracked away from glass top front center dropping crisper draws weight onto next shelf down Replaced crisper cover assembly Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes