Janice L Mather , CA April 09, 2016 The tray in my fridge broke At first, I contacted the number listed in the manual to order the part, the customer service person was no help after 30 minutes of trying to explain what part I needed I think she got it, but then told me it would take 5-10 business days to get it, and they could not ship any faster. So, I cancelled the order and while I was on hold for her I searched the internet and was able to find your website called you had a diagram of the part I needed and it was shipped out the same day and I got it the next day. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Steve S Fort Worth , TX May 15, 2015 Appliance: Model SAMSUNG RREFRIGERATOR. The shelf holding the crisper bins broke We replaced the shelf with a new shelf. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Craig G Bridgewater , MA December 20, 2020 Broken rail and crisper shelf. Replaced both parts. Watched the video first on how to replace the parts. It to me longer to clean out the fridge then it did to replace the parts. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Ronald H Fredericksburg , VA July 28, 2017 Leaking water and shelves broken . A local handyman (can't remember his name or company) He removed the back of the inside and cleaned out a drain for $100 and gave us your web site and the part numbers. I ordered the parts on the website without difficulty. They came and we replaced the shelves and all is well. Refrigerator will last many more years. I only replaced shelves ... repair guy did the difficult work. Thanks Ron Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes
James R Ballston Spa , NY April 11, 2020 Appliance: Model SAMSUNG RF266 Cracked cover for the veggie drawer. Pulled it out and replaced it with the new one. Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes