Janice L Mather , CA April 09, 2016 The tray in my fridge broke At first, I contacted the number listed in the manual to order the part, the customer service person was no help after 30 minutes of trying to explain what part I needed I think she got it, but then told me it would take 5-10 business days to get it, and they could not ship any faster. So, I cancelled the order and while I was on hold for her I searched the internet and was able to find your website called you had a diagram of the part I needed and it was shipped out the same day and I got it the next day. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Steve S Fort Worth , TX May 15, 2015 Appliance: Model SAMSUNG RREFRIGERATOR. The shelf holding the crisper bins broke We replaced the shelf with a new shelf. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Rich G Wyomissing , PA January 30, 2017 Shelf broke Replaced with new OEM Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Mike M Gresham , OR March 05, 2016 Broken veggie shelf in fridge Ordered the part from you on Saturday and by Wednesday very simple Read More... Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Ronald H Fredericksburg , VA July 28, 2017 Leaking water and shelves broken . A local handyman (can't remember his name or company) He removed the back of the inside and cleaned out a drain for $100 and gave us your web site and the part numbers. I ordered the parts on the website without difficulty. They came and we replaced the shelves and all is well. Refrigerator will last many more years. I only replaced shelves ... repair guy did the difficult work. Thanks Ron Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes