Richard W Bainbridge Island , WA June 22, 2020 Appliance: Model SAMSUNG COUNTER DEPTH SIDE BY SIDE Freezer door no longer shut properly. A common problem in Samsung side by sides. Replaced the upper and lower cam riser (plastic parts) on the lower hinge. APP's YouTube video was the reason I decided I could do this myself. My daughter helped. :) Tip: replace both the upper and lower even though the lower usually breaks first. The upper will sustain damage from the jagged edges of the broken lower one. I also bought the replacements for the refrigerator side. They cost less than the freight charge and seems like they will fail eventually since they're the same design. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set, Wrench Set
Denise P Naples , FL December 27, 2018 Freezer door would not stay closed! We ordered the correct small plastic part from Appliance Parts Pro.....followed the video and voila, fixed! It really was a 2 person job but it was not hard to do. This happened one time before and the appliance repair people charged $500 amazing! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set, Wrench Set