Samsung DA96-00020Q Evaporator Assembly OEM Part

Bought the complete coil assembly, and separated the heater tube. Had to bend each tang that held the heater tube. Took some time, but honestly was not that big of a deal. Took a fill day to defrost before turning back on, as the drain port in the fridge was completely frozen. Not too mention a hidden block of ice in the fan assembly. Note: You want to keep the new lower metal tray, so you need a pair of snips or dikes to cut the single pop rivet. You don't have to re-rivet. Note2: The evaporator coils will bend a little, so you can work the new heater coils in, but be careful not to bend to much. Note3: The new assembly comes with two new sensors. It doesn't make any sense not to replace them as well. This of course, saved me the effort of paying a tech to sweat in the new evaporator. If you put wages to my time, I in no way saved money if you account for the hours, but if your strapped for cash, this is the way to go. Lots of folks are having this problem, but few, it appears, are using this method. They constantly have the same issue in a couple of months. That is, if they let everything completely defrost. I've manually defrosted 5 times before this repair, the last time not giving out enough time for all the ice to melt, it only lasted one month. Anyway folks, this is the way to go. Change the heater coil yourself.

Purchased new evaporator/heater/sensor assembly from appliance parts. Removed new heater, sensor and wire harness from new assembly and from existing unit in refrig section. Then installed new heater and sensor on old refrig evaporator, avoiding complex soldering and recharge with Freon. Once repaired all failure indications cleared and refrigerator section performing like new. Also purchased new heater for water tank and several broken plastic parts that went in in 2 minutes. Changed door light switch which had become intermittent.

Had to replace the whole evaporator as the heater is integrated into it. Being a refrigeration tech it was no problem. I just wanted to say how impressed I was with your quick delivery. Ordered it Friday and was going to pay for overnight shipping but was told it wouldn't ship till Monday if I did. So I ordered it regular freight and got it the next day!!! I was very happy as it is a real inconvenience not having a refrigerator and having to live out of an ice cooler. Thanks again, you guys are awesome! Steve Webster

I looked up the tech sheet & put it in self- diagnostic by holding LIGHTING & POWER FREEZE for 8 seconds. It displayed a special line code that I translated through the tech sheet (found online). It's suggested a bad heating element in the fridge. The sheet also said the resistance should read around 104 OHMS. I tested the wire harness at the control board and found the element had nearly 3000 OHMS. It needed to be replaced. Be very very careful handling the evaporator because it can crack at the seams & that will cost you a lot of money. The video here on APP was very helpful. Must watch!

I watch the tutorial on line. Step by step procedures on how to fix it as well as what parts to order.