Iprivate D Bentonville , AR December 27, 2014 Appliance: Samsung Side By Side Refrigerator RS267LASH/XAA Broken door tray in samsung rs267lash refrigerator To Whom It May Concern: The milk tray broke and fell out of the door of my Samsung RS267LASH model refrigerator at 2:00 p.m. on December 23. With company arriving for Christmas, I scrambled to find a replacement. First, I checked the part number on the bottom of the tray. Next, after navigating my browser to my usual parts source URL – a certain large, global auction site – I learned that the original part had been discontinued, but that I could have a “retired” replacement tray for $49.99 shipped. Well, we needed the plastic tray alright, and quickly. But the price seemed unreasonable. So, knowing I didn’t have much time, I performed an Internet search for the Samsung RS267LASH model number and visited www.appliancepartspros.com/ . There I learned that the part had indeed been discontinued, but that a replacement part was available for $19.19, and it would ship out the same day for $6.95. Not only was Appliance Parts Pros’ price lower than I could find on that large, 4-letter auction website, I was guaranteed same-day shipping. $26.14 shipped the same day with Fed Ex tracking, or $49.99 shipped who knows when? Having specified standard shipping, I checked out of http://www.appliancepartspros.com/ at 2:48 p.m. I received a confirmation email from Appliance Parts Pros within two minutes. Next, I received a shipping conformation email indicating that the part was shipped same day as promised, at 5:01 p.m., complete with a Fed Ex tracking number. The next morning, December 24, the Fed Ex truck arrived and delivered my replacement tray at 9:00 a.m. I opened the box and placed the shiny, brand new, perfect-fitting tray into my refrigerator door in seconds. I was so excited I just had to contact you and thank you for your parts, your prices, your shipping, your service, and your sense of urgency. BTW, I have very high standards and am not easily impressed; however, Appliance Parts Pros exceeded all my highest expectations. Merry Christmas and Happy New Year! Read More... 82 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Steve L Fort Myers , FL March 12, 2014 Nothing. I needed door bins. I ordered said bins, got them in 3 days (which was awesome) and put them in my fridge. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Ken H Opelika , AL September 25, 2017 Broken door tray on my Samsung refrigerator Unfixable - ordered replacement tray Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Lorah Y Saugerties , NY July 01, 2017 A door bin had cracked so it needed to be replaced I ordered the parts took off the old one and put on a new one..30 seconds great. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Lori G Buckeye , AZ August 16, 2014 Appliance: Model SAMSUNG MODEL RS267LASH One of the refridgerator door shelves broke a piece broke off of the shelf so unable to hang on the door I've ordered various replacement parts for appliances from AppliancePartsPros & always easy to find the parts with great info, pics & descriptions. The part # found on the broken door shelf was discontinued (not made anymore) but found this part & cross checked with the super easy reference guide on the part page. Out of the box & hung on the fridge door - perfect fit for my Samsung model RS267LASH fridge! Super fast shipping too - couldn't be happier! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes