Iprivate D Bentonville , AR December 27, 2014 Appliance: Samsung Side By Side Refrigerator RS267LASH/XAA Broken door tray in samsung rs267lash refrigerator To Whom It May Concern: The milk tray broke and fell out of the door of my Samsung RS267LASH model refrigerator at 2:00 p.m. on December 23. With company arriving for Christmas, I scrambled to find a replacement. First, I checked the part number on the bottom of the tray. Next, after navigating my browser to my usual parts source URL – a certain large, global auction site – I learned that the original part had been discontinued, but that I could have a “retired” replacement tray for $49.99 shipped. Well, we needed the plastic tray alright, and quickly. But the price seemed unreasonable. So, knowing I didn’t have much time, I performed an Internet search for the Samsung RS267LASH model number and visited www.appliancepartspros.com/ . There I learned that the part had indeed been discontinued, but that a replacement part was available for $19.19, and it would ship out the same day for $6.95. Not only was Appliance Parts Pros’ price lower than I could find on that large, 4-letter auction website, I was guaranteed same-day shipping. $26.14 shipped the same day with Fed Ex tracking, or $49.99 shipped who knows when? Having specified standard shipping, I checked out of http://www.appliancepartspros.com/ at 2:48 p.m. I received a confirmation email from Appliance Parts Pros within two minutes. Next, I received a shipping conformation email indicating that the part was shipped same day as promised, at 5:01 p.m., complete with a Fed Ex tracking number. The next morning, December 24, the Fed Ex truck arrived and delivered my replacement tray at 9:00 a.m. I opened the box and placed the shiny, brand new, perfect-fitting tray into my refrigerator door in seconds. I was so excited I just had to contact you and thank you for your parts, your prices, your shipping, your service, and your sense of urgency. BTW, I have very high standards and am not easily impressed; however, Appliance Parts Pros exceeded all my highest expectations. Merry Christmas and Happy New Year! Read More... 82 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Steve L Fort Myers , FL March 12, 2014 Nothing. I needed door bins. I ordered said bins, got them in 3 days (which was awesome) and put them in my fridge. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench, Nut Drivers, Pliers, Screwdrivers, Socket Set, Wrench Set
Ken H Opelika , AL September 25, 2017 Broken door tray on my Samsung refrigerator Unfixable - ordered replacement tray Read More... 7 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
George P Coconut Creek , FL May 02, 2016 Shelf broke on door of fridge Got online with AppliancePartsPros.com. Looked up serial number of refrigerator. Found part. Ordered it. It arrived in two days. Wow! Presto ... re-installed by simple inserting the tray in the notches on the door. Thanks! Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Lorah Y Saugerties , NY July 01, 2017 A door bin had cracked so it needed to be replaced I ordered the parts took off the old one and put on a new one..30 seconds great. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes