11023902100 Parts

• Leaking

Replaced with new part ordered from store Read more

The bolt that holds the agitator and the agitator cam was rusted in place so it made the project way more difficult than it should have been. Had to cut the agitator off the shaft and cut the head of the frozen bolt off. Thankfully, Appliance Pros had all three parts I needed. Once the parts arrived it only took ten minutes to fix. Since the house was going to be full for Christmas, the fast shipping really, really helped. Was able to get it done before the guests arrived. Read more

Watched your videos on repairing different parts of the washer such as, the tub, agitator, tub balance springs. The problem was found when I removed the agitator. The neck of the tub was almost totally rusted through. Had I had a spanner wrench it would have been a lot easier. Several sprays with GP Blaster penetrating oil helped loosen the nut but punch and hammer damaged the nut to where I didn't want to reuse it. Next problem was getting the basket drive block and tub loose from the gearbox... Read more

Watched several repair videos on YouTube produced by AppliancePartsPros.com for this model Whirlpool washer (videos quite well done). Purchased parts from AppliancePartsPros.com; order correctly filled and parts arrived by FedEx within two working days. Performed repairs as instructed. "Plastic welded" holes in poly outer tub using similar plastic (PP) using a cheap soldering iron - worked perfectly, saved >$150 for new tub. Washer now like brand new. Suggestion - buy the spanner wrench,... Read more

I used a screwdriver and removed all three screws and replaced them with ones I ordered from you. The job took less than ten minutes to complete. Read more

With the parts supplied from your company. The lady that took my order was good at her job. All the parts were correct and fit. I thank you for the service that recieved. Read more

Ordered 2 infinite burner controls from Appliance Parts Pros and watched the online video on the replacement of them at the same time. When they arrived promptly, I was ready to take on the job. The fix only took about 15 minutes because I was prepared after watching the video. Read more

Watched on line Video. Only problem was in disconnecting wire "bus" connector from switch. I was unable to remove connector without damaging it. I "jumped" connector to prove switch was faulty. This also allowed my wife to continue to do laundry while part arrived. I ordered a 3 circuit connector, but this was not the correct part. I ended up removing 3 wires from old broken connector and attaching them to new switch without a connector. Electrical tape did the trick. Not perfect... Read more

The video associated with the part was easy to understand. The actual repair was easy - maybe 10 minutes. But getting the top casing of the washer fitted back over the base was a huge pain. That took 8 tries to finally get it locked in just right. The washer is 20+ years old though. The parts were all exactly correct and fit perfectly. Shipping time was excellent. Parts arrived in about 2 days with "standard" shipping. The washer works great now. This is the second major repair I've done... Read more

Fixing the problem was quite simple. First, I removed the lid assembly (thanks to the diagrams supplied by AppliancePartsPros.com!). Getting the back two screws out was very difficult because I couldn't see them from the front and I could not move the unit out of the enclosed space. After some trial and error, I located the screws which were 5/16 hex head screws and removed them with a MAGNETIC nut driver. (The magnet assures that the screw will not drop down into the mechanism). Second, I... Read more

Ordered a new drain hose and extension part. The prices including shipping were more reasonable than driving back and forth to the store just to piece meal parts together. Very frustrating. I ordered the parts that were specific to our washing machine, it took maybe 5 minutes to install, and everything fit perfectly. Now we're washing again and no leaks! Read more

First the timer did not move into the rinse and spin cycle. I would move the dial manually to the rinse and spin and nothing happen. But if I press down on the lid switch then it would work. Replaced the lid switch and the timer and now the washer works. I had printed out the instructions for replacing the parts, which were easy to do. Also received parts in two days. Read more

First I looked at the many you tube vids, and there are many. appliance parts pros pretty much shows you how to deal with the parts. I changed the brake shoes and the clutch assembly which also comes with the driver cam. I also changed the metal brake operating cam. I think that brake lockup or improper brake release was the problem that broke the plastic cam driver. This was the broken plastic part making all the ticking noise. I first changed the coupling on the motor but that wasn't bad. in... Read more