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I ordered the the stopper which came in about 4-5 days and replaced the old with the new, and we are back in business. Read more
This separator component divides and directs water flow within your hot water dispenser system to ensure proper operation and temperature control. It helps maintain consistent water temperature and prevents mixing of hot and cold water streams. Replace this part if your hot water dispenser produces inconsistent temperatures, reduced flow, or stops dispensing hot water properly.
I replaced the collar w/probe where the bottle sits on top of dispenser and the plastic separator inside. My water dispenser was 11 years old. It was so easy to replace. No more leaks. I am very thankful that I didn't go and purchase a new one. My order was correct and I received parts within 2 to 3 days. I am very please and highly recommend. Read more
Color: gray. It measures about 9 inches in diameter.
This little plastic piece is very fragile. If is the bottle is not dropped vertically in line with the peg, the peg can easily snap. Poor design. You can not buy the peg separately. You have to replace the entire collar. It is easy to replace the collar. Just twist the collar and lift to remove. Place the collar and twist to lock in position. You do not need any tools. Read more