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Electronic control assembly.
Googled the problem. Found a discussion on the appliancepartspros.com forum pertaining to this issue. Went through a couple of the suggested diagnostic tests. The link to the technical manual was very helpful. Determined that the control board was likely the problem. Very easy to order and I knew that appliancepartspros.com had a return policy in case that didn't fix it. Got the part the day after I ordered it even just with ground shipping. Easy to install and the problem was fixed. Read more
Color: Platinum - This is a Whirlpool dryer user interface. It sits behind the outer control panel on top of the dryer and manages and monitors the dryer's cycles. The user interface can short out due to power surge or exposure to excessive heat or moisture. If the dryer is not responding to user input, the control has likely shorted out. Before installing this part, be sure to disconnect power to the appliance and allow it to cool completely. The dryer will need to be pulled away from the wall to access the screws holding the outer control panel in place. Remove the screws from each side of the control panel to gain access to the old control. Disconnect any wire harnesses connected to it and remove any screws mounting it in place before installing the new part. This is a genuine OEM part compatible with dryers manufactured by Whirlpool brands, including Maytag, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and others. This product contains no additional parts or hardware.
The troubleshooting guide indicated a faulty main control board so we ordered one. That did not fix the problem so I called the Appliance Pros help line. They sent out another board, thinking we could have gotten a defective new board. Still the same symptoms so I sent those 2 boards back for full credit and ordered the "interface" board. The dryer has been operating fine since then. It was a pleasure dealing with an American company and talking to people in the USA! Everyone was very helpful... Read more
Replaced the user interface board Read more
Ordered a replacement outer door. Read more
Purchased a new door assembly. Read more
Put a new control board and wire harness on because the wire harness and control board melted, now the dryer works perfect. Read more
Replacing the control board was relatively easy, transferring the cover was the most challenging part. The one hard part of removing the cover was releasing "quad" finger plastic tabs holding the rotary dial trim piece to the old control board. On the old control board, I had to remove the "miniboard" screwed to the main part of the control board, directly behind the rotary knob. Flexing all four tabs at the same time was nearly impossible, but I used a deep 5/8 socket to depress all of them... Read more
I follow the instructions on you tube. Read more
Isolated door switch and tested switch through harness wires. Continuity found with both switch depressed and pressed on same wires. Ordered switch Wednesday night and it arrived the following Tuesday to east coast home. Read more