Karen T Dearborn Heights , MI August 11, 2017 Appliance: Model WHIRLPOOL 2017 WASHER The washer would not go into spin mode only partial wash and drain The part is so new no video so I went onto a similar part and watched video that got me about 80%. Then, called and customer service sent me a service Manual but this still was not specific so I broke the old to get it out and in the process figured out how to do it correctly. So I installed the last bit of it which was the bezel through the machine top by myself correctly. So you take the old one out by pushing out to the right from the bottom side using a screw driver for leverage. It will then lift up and then slide out to the left above the machine and come off. To put in, slide in to right from bottom and then engage left side by sliding to left and clicks in place. Then put wires under clips on hood side. Go through with wire and connect. Read More... 140 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Adjustable Wrench, Pliers, Screwdrivers
Richard B Midland , AR July 03, 2017 Appliance: Model NTW4605EW0 Broken latch and strike I ordered the parts from AppliancePartsPros on a Thursday and they arrived the very next day. My husband and I both had problems removing the old latch and as I couldn't find a video that pertained to this specific model washer, I called Appliance Parts Pros customer service number foe help. I wish I could remember the woman's name that helped me, but after she consulted with a clinician and couldn't get answers, she researched it herself, found the video, and talked us through the problem. She was fantastic! Top notch service all around. I could not be happier with our experience. Read More... 39 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
Kimberly S Baltimore , OH September 11, 2016 Lid lock mechanism went bad Replaced it with a new mechanism Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers
Tharon R Eufaula , OK October 13, 2019 Appliance: Kenmore Washer 11020222511 Broken lid lock switch. My wife manually overrode switch with coat hanger to fill Downey ball with water Replaced lid switch assembly with a new one. The only problem I had was the newly installed switch was in the lid locked position and the lid would not close. As the switch can be manually moved into the locked position it is unsure if it was shipped to me in the locked position or if I moved it myself. I discovered a white release button to unlock it. The white button was hard to find as it is mostly obscured from sight when in the locked position. I used a plastic toothpick to reach under and depress. The locking mechanism moved quickly and exposed the entire release button. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Nut Drivers, Screwdrivers
Bruce H North Windham , CT February 22, 2016 Appliance: Model NTW4605EWO Hook lacter stay no i put it an it broke I order the part from you people Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Adjustable Wrench