Parts for Ge PB970SM4SS: 05 - Upper Door Parts

Upper window pack assembly that replaces a cracked or damaged refrigerator door window panel, restoring appearance and helping protect the components behind the outer window. What it does:

• Replaces the upper door window pack to restore a clear, finished exterior on the appliance door.
• Addresses visible damage symptoms such as cracked, scratched, cloudy or broken window panels.
• Protects internal door components from exposure to moisture and debris.
• Matches the OEM-style mounting points for a like-for-like replacement when used with the correct model parts.

• Disconnect power and remove food from the door area before starting any repair.
• Handle the window pack carefully; wear cut-resistant gloves and eye protection when removing broken or cracked pieces.
• Remove any trim or fasteners per the appliance's service instructions; retain mounting screws and gaskets as needed.
• Refer to the OEM service manual or diagram for model-specific removal and reassembly steps.

This right-side hinge assembly secures and guides the appliance door for consistent opening and closing, restoring proper alignment and sealing. It's a direct-fit replacement when the door feels loose, binds, or won't stay aligned. What it does:

• Supports the door on the right side and maintains correct pivoting motion
• Restores proper door alignment to improve closing and sealing
• Helps eliminate sagging, binding, or uneven gaps during operation
• Works with existing hinge pins and mounts where applicable

• Replace both hinges if the left-side hinge shows similar wear; balance is recommended for long-term alignment
• Disconnect power and remove any panels or door components per manufacturer instructions before starting
• Use proper tools and keep fasteners organized; tighten to OEM torque if specified

This is a replacement screw used to secure appliance components and restore proper fit and function. Installing the correct screw prevents loose panels and noisy operation and keeps parts aligned for safe use. What it does:

• Secures panels, brackets, or small assemblies to prevent movement and vibration
• Helps stop rattling or vibration caused by missing or stripped fasteners
• Restores secure fit where a screw has been lost or damaged
• Matches the OEM fit so adjoining parts align correctly

• One replacement screw as pictured

• Disconnect power to the appliance before starting any repair
• Use the correct screwdriver or bit to avoid stripping the head
• Thread by hand first, then snug; do not overtighten to avoid cracking plastic or stripping threads
• Replace only with the same type and size screw to ensure proper fit

This black-finished screw secures appliance panels, brackets, or trim in place. Replacing a missing or damaged fastener restores a solid fit and helps prevent rattling, gaps, and loose components.

• Fastens panels, trim, brackets, or covers on the appliance
• Helps maintain proper alignment and reduces vibration noise
• Common replacement when the original is lost, stripped, rusted, or broken
• Symptoms include loose or wobbly parts, rattling, or visible gaps

• Disconnect power; for gas appliances, also shut off the gas supply
• Allow hot surfaces to cool before servicing
• Start threads by hand to avoid cross-threading, then tighten snugly—do not overtighten
• Reuse any original washers or spacers in the same order and location

Package of 12

This 10-32 machine screw secures brackets, panels, and other hardware in cooking appliances. Replacing a missing or stripped screw restores a snug, rattle-free fit and keeps components aligned and safely fastened. What it does:

• Fastens panels, brackets, and components using a 10-32 machine thread
• Replaces hardware that is missing, rusted, or stripped
• Helps address loose or rattling parts and minor panel misalignment
• Maintains secure mounting after service or part replacement

• One 10-32 machine screw

• Disconnect power; for gas appliances, also shut off gas before service
• Support the panel or bracket while removing/installing hardware
• Start threads by hand to avoid cross-threading; do not overtighten
• Replace them one at a time to keep alignment