Whirlpool WP8530589 User Interface (Platinum) OEM Part

Based upon the symptoms, I determined that the User Interface was failing. Caution: Unplug the unit before working on it, and watch for sharp edges inside of the cabinet. To replace the module, I popped the top off the unit by removing the three 1/4" screws on the back edge, and then sliding the top panel backward until it cleared the guides that hold it in place. Note: Working by feel, I didn't even have to pull the unit away from the wall - just don't drop the screws. Also, the three screws on the back edge have a nylon washer, where all others will not, so be certain to reserve those for the back panel when reassembling. Once the top was off, I removed the three screws on the left side that held the Electronics Board Bracket in place. Under that bracket, there are two ribbon cables (P3 and P4) that needed to be disconnected from the PC board. Then there were two screws on either end of the black bracket at the top of the console that had to be removed in order to remove the control console itself. Once the bracket screws were out, pulling out and lifting on the lower edge of the console (just inside the dryer door) to freed up the tabs that hold it in place allowed the unit to be lifted off. Remove the knob from the front of the console. Once the console was removed, four more screws held the console bracket to the console unit. (Note the routing of the ribbon cables.) After removing the bracket, locate six tabs that hold the interface into the console and release them with a small screwdriver while gently prying the interface away from the console. (There may be some resistance where the dial connects to the console front. It eventually popped out, but with enough prying force that I was initially concerned, but it was fine.) Reverse the process and the project will be complete!

To repair the broken shaft you cannot get just the shaft you have to replace the Interface Panel. This required the top to be removed, then the internal panel that contains the Control Panel, Then the four screws that hold the front cover on. The cover and interface panel come off as a unit (after unplugging the two ribbon cables). The interface panel is held in place with plastic tabs. Easy fix and required the removal of ten screws.This fix saved me about $300.

The pros on the forums at Applianceblog.com pointed me to replacing the control and display board. Part was ordered, arrived the next day, and installed in under an hour with simple hand tools.

I made a call to the help desk explaining the nature of my problem with my Whirlpool dryer. I had a power surge hit it and all of the control panel quit working. Help desk tech figured that it was the control board but maybe the user interface board too, so I bought both with the understanding that if neither of these items fixed the problem they could be returned with a full refund. As it turned out, I needed both and that fixed my problem. Great service and great advice along with very fair pricing will have me returning to this vendor for any future appliance parts needs.

I replaced the user interface. I watched a video on the web that showed me how to take it out.