Debra K Mechanicsburg , PA April 27, 2020 Appliance: Model KITCHENAID My dishwasher upper rack adjuster had broken on the left side causing it to sag. We were not able to do dishes. We looked for a supplier of the part and came across AppliancePartsPros. They had the parts in stock and the prices were reasonable. We ordered the parts sometime on Thursday afternoon. The needed parts arrived on Friday around 11:00A. Wow, what fast service! Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Robert C Morganville , NJ February 26, 2022 Appliance: KitchenAid Dishwasher KDTM354DSS4 Needed to replace the upper rack adjuster housing on both sides. Purchased replacement parts and found video that showed how to remove old parts and install new parts. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Mike M Tahoe City , CA November 01, 2025 Broken rack adjuster Super easy thanks to the videos on the website, lots of little tricks given all the plastic locking tabs. Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Mark C Williamson , GA June 26, 2020 Supports of top (big) drawer of dishwasher were broken Supports to the top (big) drawer of dishwasher were broken. Fix was easy, but was sad that the left housing was 3x expensive as right (same piece but handed left). Just have to snap pieces together. Very easy to repair! Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers
Donna M Saint Louis , MO February 26, 2022 The plastic adjuster on the left side of the top rack had become brittle and parts broke off causing the rack to fall on that side. I ordered two new adjusters and one adjuster housing because I thought the right side adjuster would probably be brittle soon and break soon, so I would replace both. The parts came promptly. When I opened the plastic bag, a little tab fell on the floor so it was broken. The 2nd adjuster was fine so I replaced the broken one. The right side seemed to be holding so I am getting by with it for now. I had watched the online video which was so helpful in the repair. I contacted AppliancePartsPros.com to request a refund and return the broken adjuster. Shane from customer service called me and all I had to do was take a picture of the broken one, and they refunded my money. Read More... Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers