Whirlpool W10810475 Dishwasher Control Panel Touch Pad OEM Part

Referred to technical data sheet included w/ machine. Used tech info and DMM to troubleshoot control panel failure. Actual replacement of the new control panel took a few min. Part arrived less than 24 hrs after order was placed. Excellent service!

I removed the six screws per the video for the electronic control, I replaced the touch pad panel which turned out to be the problem, and the electronic control which I had ordered just in case it was not the touch pad because ApplianceParts said I could return it if that was not the problem. Decided to replace both since I figured the electronic control was the same age and probably was also going to go out. Took about 45 min for both since I did it "twice" to prove which part was broken. I then dissected the touch pad which is made of many layers of materials glued together and found that somehow moisture had gotten into the printed flexible circuit and shorted out the buttons. So before I reinstalled the new one I sealed many areas where moisture could leak into that area with some silicone. That took a day to dry...so I guess one could add that time to the repair.

Removed the 6 Torx screws holding the panel to the door. Removed the 2 screws holding the door closed sensor module. Removed the ribbon pin from the controller module. Used a blade screwdriver to release the clips holding the module in to the panel. Removed the screw holding the upper portion of the door handle. Attached the upper portion of the handle to the new piece. Attached the ribbon connection to the pins and snapped the controller into panel. Attached the door sensor to the new panel. Attached the the new panel to the door with 2 Torx screws. Closed the the door for operations check. New panel checked out, installed 4 remaining Torx screws.

Found out online that the panel often went bad not the module in 90% of the cases. The tell/tell sign was buttons for pots, pans, heat, dryer all went on but the START & STOP did not light up. Tried to buy one locally but they would not accept return if it did not fix the problem. ApplianceParts Pro would and theirs was less expensive even with shipping. It took me 15 minutes to take off old and put on new and the dishwasher works like a charm.

I was able to chat with someone on the AppliancePartsPros.com website who diagnosed which part I needed for my dishwasher. I chose to order the part from Appliance Parts Pros because I could get it faster and cheaper than my local parts store and I could return it hassle free. I'd be stuck with the part if I bought from my local store. The part came in 2 days, I installed it after watching an online APP video and my dishwasher came back to life! I easily saved over $100 by doing it with APP's help rather than calling the repair man.