Richard M Indianapolis , IN December 06, 2016 Appliance: Model ONLYAPICTUREWOULDSERVE Noisy & inefficient After having replaced the drum support rollers twice in a roughly 3yr period, I realized something wasn't quite right, and indeed it wasn't. I had been ordering the wrong parts - I did use the online parts locator after checking, & double checking my model number. Apparently my older Whirlpool dryer has a somewhat ambiguous model number because the rollers that were shipped each time looked nothing like the originals. I realize that is not particularily uncommon - manufacturers often modify replacement parts. This time I decided to chat with Applliance Parts Pro's customer service department, and had a good picture of the actual model number label ready to attach to an email. The rep I spoke with was very accomodating, friendly and efficient. She had no problem giving me an email address to send the picture to. With in a few minutes she messaged me back with a part number for the rollers (which was different from my previous orders), part numbers for the front & rear seal assemblies, and the lint screen. I gotta tell ya, she was fast ! That means a lot to a 62yr young man who was born w/out the patience gene. At any rate, I received the parts, got the job done in a few hours, and I now have a dryer that runs every bit as smooth & efficient as it did when it was new. I'd be remiss in my moral responsibilties if I didn't recommend always making sure you have provided as much accurate model, stock, run, or whatever else is on the manufacturers ID label BEFORE making a parts purchase. Great company to deal with ! - just remember, as I was taught as a rookie electronics tech, "Always suspect yourself first, and if it's a really tough dog, walk away from it for a day or two" That line has served me well over the years. Read More... 29 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Donna M Hyannis , MA April 03, 2016 Appliance: Model LGR5634AWO Drum felt seal was shot I replaced the rear drum seal. Took off the old one as instructed by the video, sanded the rest of it off, and glued on the new one. I had to wait 24 hrs. to let it dry completely before using the dryer. However I had to take the entire dryer apart in order to get to it, so that took some time as well. Read More... 10 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Nut Drivers, Screwdrivers, Socket Set
Joseph M Conshohocken , PA February 20, 2015 Drum rear seal worn front bearing same Replace parts worn i repair appliance for60 years i am79 Read More... 6 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Nut Drivers
Clint P Payson , UT April 12, 2014 Appliance: Model LGR463EQ1 Dryer squealed when it ran I didn't know where to start or what to do? Would I need a new dryer? I'm not very handy, but I decided to pull it apart and take a look. I've never done any dryer repair before. But some handy how-to videos on AppliancePartsPros.com helped, so I ordered my rear drum felt seal from them rather than another website that was just a couple cents cheaper. The tips from the how-to video really helped. It ended up being a fairly easy repair and I'm glad I took the time to do it myself. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Screwdrivers
Dan S Walkerville , MI July 15, 2019 Heating element was bad. Replaced belt and drum seal. Had no problem with repair of. 37 yr old Kenmore dryer, now runs as new, less drying time. Also as everything was quite clogged with lint. Did have considerable time involved in locating spade electric connectors for new element, as old element used round connectors, paid $1:15 for new connectors at electric supply outlet. Bought belt n 2 tube rollers, tension idler from u back in February, Didn’t use any of the idlers,as the idlers in dryer are much more heavy duty and in excellent condition.wish to return these parts to you,please advise. Didn’t have any undo troubles with repair, other than vacuuming 37 yrs of lint from dryer cabinet,n searching for proper electric connectors. Did find bout $ 3.00 in change in dryer cabinet All in all very satisfied with your service,thank you. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Screwdrivers, Socket Set