Burke M Wheat Ridge , CO May 08, 2018 The nylon cord transfers tension from the spring to the door; on my dw a cord had broken after 14 years A shout out to A.P.P.: Quality parts always come quickly and are what I ordered. No, they are not always the cheapest nor do they have all parts for everything (who does?) but their website is the easiest to use and cost differences are usually slight. I have found A.P.P. trustworthy and reliable for the ten or so purchases I've made. This repair process requires that the DW be completely free from cabinet sidewalls. For me that meant pulling the DW from its installed undercounter space. I removed springs and cords from both sides. This requires no tools. I replaced the nylon pulley assemblies with a screwdriver. The parts were not quite the same as the originals but fit perfectly. The DW frame has three positions for the pulley back plate allowing the installer to adjust spring tension; I installed them in the first (vertical) position with the knowledge that tension could be adjusted later to tune the door operation. The new cords come with attachment hardware on both ends and require no tools to install; both ends simply hook onto the door flange at one end and the spring on the other. I think the installer has to figure out the procedure for tensioning cord and spring to finish the installation; I did it by hand although there are a series of slots in the frame that might be used to stretch the spring using a flat screwdriver as a lever. I highly recommend replacing the springs even though it's probably not necessary; I think the new ones are stronger. Maybe the old ones stretched out over time. Altogether the replacement is visually straightforward and self-explanatory. The tension provided with the pulley attachment plate in the first position resulted in a perfectly balanced door. My door has a heavy wood panel on the face to match cabinetry, so I was pleasantly surprised. In the process I noticed that a dab of grease had been used to lubricate the friction point where a flange from the door (the cord attaches here) and the body of the DW frame seem to slide against each other. I cleaned the old grease off and worked a little lithium grease into the area. The door opens and closes silently; no springs twang, no groans from points of friction. Very satisfying! Read More... 26 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
John A Arascadero , CA August 14, 2015 Door hinge on the dish washer was broken I called the company and they ordered the right replacement parts. There was also an amazing video on the site that show me exactly how to install the new parts. I would highly recommend this company! Read More... 3 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Socket Set
Steven H Oceanside , CA January 04, 2016 The dishwasher door was flopping open due to the door string broke I ordered the kit called the appliance repair guy to replace it. Easy as signing my credit card receipt for the repairman. Works like a charm.. :>) Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes
Walter M Franklin , NC October 06, 2015 Appliance: Model KUDPO1FLSS6 Kitchenaid diswasher door balance kit and springs Pulled diswasher out and put on door balance kit and spring,hardest part of repair was getting sping in hole on back of bottom track because of room and was not able to pull dishwasher all the way out power supply wire not long enough and did not want to disconnect.Had to disconnect drain hose and water supply line no trouble to do this. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set, Wrench Set
Ray C Spring City , PA August 10, 2019 Dishwasher door was dropping whenever we tried to open it. Figured the balance line was broken. Installed new balance link kit. The line was broken on one side and the pulley was broken on the other. Followed the instructions in the video on your website and fixed it right up. Read More... Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Adjustable Wrench, Nut Drivers, Screwdrivers, Wrench Set