Thomas C Iowa , LA August 29, 2015 The ice door would not close all the way and would allow air to go up to the ice storage compartment this would cause a frosty build up which interfered with getting ice to come down the shute We ordered the Ice Door Fountain Kit and ice door spring, which was delivered to our home within three or four days. I understood everything about how to change it except the placement of the spring. A video on your website showed exactly how to put the spring in place and helped me get the job done quickly. It solved our problem and we really appreciate your services. Read More... 34 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers
Steven Z Lexington , SC September 09, 2017 No ice from door dispenser one of the plastic tabs that attaches the flapper to the strike arm had snapped off Ordered the fountain repair kit and the spring. Replaced the flapper, striker, solenoid and spring as per the video on the website. Video perfectly described the repair process. Took me maybe 20 minutes. Read More... 11 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Pliers, Screwdrivers
Joseph G Miami , FL August 11, 2018 Ice chute door flapper was disconnected from the strike assembly so the flap would not close properly With the parts I ordered from you the fix was easy. Take special note in the video in the replacement of the spring. That made it easy. Also I did not have to disconnect the electrical connections. Just rotate the chute assembly for access. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers, Screwdrivers
Karim L Duluth , GA June 20, 2020 Door flap wasn't closing properly. Video is super helpful. Took the covers off and unplugged everything, noticed the doorflap clip was broken on one side and the strike had come detached from the thing that moves it. Put in the new doorflap and re-attached the strike, re-attached the plugs and re-screwed everything easily. One note - we had to remove 15 screws and they were all different, so keep them organized for reassembly. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers
Nick R Forest , VA February 27, 2017 Door for ice shut broke off also water would not shut off when filling a glass Installing the new ice door was a breeze with the ice door fountain kit thanks to the video support from the web site. I would have taken the whole door apart if I didn't watch the video. The limit switch was also easy but I still had a problem because the pad was also worn and made the switch stick. I had to add a light spring behind the pad to make it work right. If I knew the real problem I would have bought the pad also. All in all I would defiantly recommend these guys to anyone looking to repair an appliance. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Pliers, Screwdrivers