Whirlpool W10247710 Suspension Spring Kit OEM Part

I read through the issues related to my problems. I purchased both parts so if one was fixed then the other still needed to be fixed I would have the part. I watched both videos for replacing the parts which made things so much easier. I will say prying in the front clips was the biggest issue out of the whole repair. I repaired the suspension issue by replacing the 4 rods. The very last rod that I replaced was indeed bent. I closed the top and ran one load and then the lid lock issues resumed. I then replaced the lid lock part. I now have a washer that works. Appliance Part will be the first place I return for parts and assistance with appliance issues. Awesome site and money saver. Thanks.

I replaced the suspension springs, but that did not fix it. I laid the machine down on it's back and found the motor bolt was loose. After I tightened it everything works great. By the way, It would not show the error in diagnostics when running the spin test.

It was such a simple process with the professional help from the video that AppliancePros provides on their webpage. It only took me approximately 30min to 45min to install the new suspension spring kit. I would highly recommend to watch the video before installing!!!

Removed and replaced the washer suspension spring kit. After changing out the springs, I didn't feel real confident the springs were going to fix the issue of the washer getting out-of-balance all the time. Even on small loads of laundry. A nice surprise when the washer started working normally again without going out-of-balance. Also, let me make mention of the excellent service I received from AppliancePartsPros.com. I ordered the washer parts on a Tuesday afternoon in anticipation of receiving the parts the following week due to normal shipping costs. A nice surprise when the washer parts showed up the very next day! The parts looked authentic, so I'm sure they were OEM parts.

Removed and replaced Suspension Springs along with Bearings and Drive Shaft. The Live Chat and Videos were extremely helpful. Thank you Appliance Parts Pros!!