Customer Questions and Answers for Washer Timer by Frigidaire

Hi Melissa. Remove the lower front panel. Use a shop wet vac for water pick up. Get a dozen towels. Disconnect the pump intake hose (sump hose). It is the one connected to the tub as well. Inside you will find a trash catch cup in the 3rd rib of the hose. It is approx. 1" diameter by 3" deep. Clear it and the hose. Make sure there are no restrictions coming from the tub hole as well before putting it back on. Reach inside the tub hole and clear it. Then reach in the pump and clear the impeller. See if the impeller spins loose on the pump shaft. If so then the pump needs replaced. It is part # 137108000. Then reassemble all. Keep in mind that the pump has to completely empty and the door stay in the lock position so the pressure switch can be satisfied to allow high speed spin. If there are any front panel corner frame switches, make sure they are taped shut for testing. Test in a small cycle w/no clothes. It will be advantageous to find the supplied tech sheet inside the cabinet to aid you in the diagnosis. It allows you to put the unit in a diagnostic mode which brings up fault codes and tells you which circuit needs assistance. Thank You.