Customer Questions and Answers for Refrigerator Water Filter by Ge

Bob, the water filter MWFP should be used with the model provided. However, it may be possible that there may be a frozen water line in the freezer door or the water valve may not be allowing water to pass through. If the water line connector at the bottom of the door is disconnected and water can be dispensed through the line coming from the refrigerator side, then there would be a frozen water line. If not, reconnect the water lines and the larger tubing at the valve going up to the water filter can be removed from the valve and water should dispense from the valve into a cup when the dispenser is activated. If not, then the water valve WR57X10050 has failed.