Customer Questions and Answers for Dispenser Touchpad by Ge

Hi Jimmy. Use a volt/ohm meter part # MA-DM1 to assist you in your diagnostics. Look under the top freezer door hinge and see if there is a unplugged pin connection or a burnt one. IF the freezer is not getting cold enough is your first issue. Open the door and feel the center divider. If it is warm to touch this is normal. If it is hot to touch then the freon is getting boiled by either a clogged condenser coils(condenser coil cleaning brush part # TJ103) a stopped cond. fan motor part # WR60X10209 or both. Remove the freezer inside back wall and see if the evaporator fan part # WR60X10185 is turning up to speed. Evaporator Fan Motor - Made by GE. This DC evaporator fan motor is used on those that DO NOT have a thermistor wired into the connecting harness. For the motor WITH the thermistor order WR60X10074. Do you see a complete frost pattern across the coils ? Temperature Sensor - Thermistor for sensing temperatures. Item Number: WR55X10025. It should read around 10K at room temperature. The thermistor may have 5% tolerance only. Thank you.