Customer Questions and Answers for Sensor Assembly by Lg

Hi Jeff. The U.E. code can be from anything that will allow the unit to be unbalanced. • The load is too small.• The appliance is tilted.• Laundry is gathered to one side.• Non distributable things are put into the drum. Make sure that the unit is level front to back and side to side. Make sure the level legs are locked with the nut tightened back towards the base. Make sure the legs can grip a clean floor. If the legs are damaged they are part # AFC72909501. Remove the top. look to see if the top center tub springs are located in the top frame mounts and lightly greased. They need to be replaced in pairs. They are part # 4970FR2084N. Open the back and see if the tub shocks are loose or if there is any grease or oil leaking out. They are part # 383EER3001E. If the holding pins are broken replace them with part # 4774FR3118B. Open the door and with no clothes, spin the tub and see if there is more than 3/8" run-out (up and down movement) of the tub. Make sure that it is not wearing into the front of the boot assy. The tub is part # 3045ER1006E. Check the back pulley bolt. Is it tight ? It is part # 4040FR4051C. Are all the shipping bolts in the back removed ? Thank You.