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Customer Questions and Answers for Shift Actuator by Whirlpool

4.89 (64)
By: Whirlpool
Part Number: OEM18044142
Manufacturer Part Number: WPW10006355

The Shift Actuator is an OEM replacement part for Whirlpool washing machines. It is an electronic component located inside the transmission that controls the shifting between wash cycles. The shift actuator receives signals from the washer control board to change modes, initiating proper movements to advance the cycle.

Symptoms of a bad shift actuator include:

  • The washer fails to advance through cycles properly
  • Gets stuck in one phase of the wash cycle
  • Makes abnormal noises during operation
  • Does not agitate or spin as expected

Over time, environmental factors and normal wear and tear can cause the shift actuator to malfunction. 

This OEM part is also compatible with Maytag, KitchenAid, Jenn-Air, Amana, Magic Chef, Admiral, Norge, Roper, and Kenmore models.

NOTE: This new version of the part features a redesigned black plastic housing with an adapter wire harness. It replaces the older version that came in red plastic. The new part is guaranteed to fit and function like the original.

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Questions & Answers

For Whirlpool Shift Actuator (Part Number: OEM18044142)

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Mr. Lee for Model Number Amana NTW4516FW1

Have 3 year old Amana washing machine. When I run a wash cycle the unit will fill with water, make sounds like it is spinning and agitating and will complete the cycle. When I open the washer the clothes are soaking wet and have not been cleaned. The lid lock light does not light up (and doesn't lock the lid). Washer fills and empty the water. I have run the diagnostic mode several times and it does not return any error codes. When I look at the Fault Display Code, only the sensing fill light will blink with no other indicator lights.

Answer

Mr. Lee, based on the information provided, it is likely that the main control W11124710 has failed based on the fact that the lid will not lock. With the lid not locking, it should have given an error code indicating a lock failure. However, it is recommended that the belt WPW10006384, splutch assembly W10721967, and tub nut WP21366 are inspected for anything loose, broken, or excessively worn.

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Answered by AppliancePartsPros.com   |   Tuesday, June 23, 2020

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