Gary for Model Number jds9865bdp The face of the control panel is pealing off from the left side. The control buttons do not work unless we apply pressure to the left side of the panel. Then it will only work until you release the pressure and the oven will shut down. Do I need to replace the control panel? I have Stainless steel or do I also need the electronic control board?
Answer Hello Gary! It sounds as if the ribbon cable on the back of the panel is defective and needs to be replaced. The cable only comes equipped with the panel, part number WP5760M373-60. Thanks! Read More... Answered by AppliancePartsPros.com | Tuesday, January 17, 2012