Pete March 19, 2024 for Model Number JGS8860BDP17 after power outage oven will not preheat the timer said 175 on left side panel and 190 on right put temp to 350. nothing changes try a reset two and 5 min same thing happens .
1 Answer Pete, if the igniter 74007498 does not glow during this time, the igniter would need to be tested for 120VAC. If there is not voltage present, the most likely cause of failure would be the main control WP8507P229-60. However, if the igniter does glow and does not ignite a flame, or it does not glow but does receive 120VAC, the igniter would be the cause of failure. Read More...
Leo February 26, 2022 for Model Number JDS9865BDP Bake element does not come on in convect bake mode. It does work in conventional bake mode and in rapid preheat mode. The convection element and broiler element both work correctly in convect roast mode. The convection element appears to work in convect bake mode. Am I correct that control board WP8507P232-60 needs to be replaced?
Jim November 01, 2020 for Model Number JDS9865BDP If I were to order control panel for my Jenn air Range and I swap it out but the problem doesn't resolve, can I return it back to you for a full refund?
Rob February 26, 2020 for Model Number JDS9865BDP We have a 15-year-old Jenn-Air duel fuel range model JDS9865BDP and when we set the oven to bake it reaches the set temperature but will not maintain it. If you cancel the oven and reset it, the temperature can be 25 to 30 degrees lower. If we use the oven on convect bake it seems to hold the temperature much better. I was told that the control board is likely the problem. I was told that if self-clean on the oven was used, the heat from the oven will damage the board on the bake mode but the convect will still work. I have replaced the temperature sensor and the door seal and nothing changed.
1 Answer Hello Rob, The control being damaged by the self-clean is from the heat produced by the self-clean cycle. You see, electronics have two number one enemies: Heat and moisture. During a self-clean cycle, the unit achieves temperatures of 900°F to 1100°F. This high temperature is what causes damage to the control board. This will not be limited to bake but can affect any circuit on the board. I would first check the resistance of the temperature probe 12001656. It should have a resistance of 1090 ohms at 77 degrees and would add 2 ohms for every 1 degree of temperature increase. If this tests good the issue is most likely a failed control WP8507P232-60. Read More...
Steve October 09, 2017 for Model Number JDS9865BDP During the bake process, the oven will periodically shut off. I had a repairman come out and he re-set the control board. It did not fix the problem. What would cause this problem, the control board or the control panel?
1 Answer Hello Steve, Based on the issue your having, it sounds like the control board is bad and will need to be replaced on the unit. Thank you. Read More...
Tucker F November 28, 2016 for Model Number JDS9865BDP We traveled away over the weekend and came back to find that only the 1,2,3,4,5,6 and 0 buttons working. Every other button is dead. I powered down for several minutes and the problem persists. It seems somewhat common to replace the control panel. I am up to fix myself as long as this isn't too technical. What should I do first? Also, if this is caused by heat escaping, would you recommend replacing the fabric seal on the door too? Thanks!
1 Answer Tucker, The most likely cause for this issue would be a faulty touchpad. The part number that would be needed is WP5760M373-60. Read More...
Bud July 12, 2016 for Model Number JDS9865BDP Recently the bottom row of numbers (7, 8, and 9) do not respond when trying to set temperatures. When other numbers are selected they respond. Then the press enter message appears but if enter is not pressed within 2 or 3 seconds the oven begins to heat spontaneously at the selected temperature. Also, when the vent fan button is pushed instead of the fan simply starting, a message "Warming Drawer" begins to flash on the screen and the words High and Low appear. If the High or Low is then pushed the vent fan starts at the selected speed. Are the issues a problem with the control panel or the control board or both?
1 Answer Hello Bud, This sounds like a control panel WP5760M373-60. There could be an issue in the control but I would replace the panel/switch assembly first since this could clear the whole issue since a stuck key can cause issues as well as non-responsive keys. To save on shipping you could order both and send back the control WP8507P232-60 if not needed. Read More...
Ed February 04, 2015 for Model Number JDS9865BDP If we set the bake or roast in convection or normal setting the broiler turns on. I tried unplugging stove to see if it would re-boot to no avail. I want to guess that it's the control panel, what do you think?
1 Answer Hello Ed. It sounds like the control board WP8507P232-60 is bad and will need to be replaced on the unit. Read More...
Terry B November 16, 2012 for Model Number JDS9865bdp All functions of the touch pad stopped working a few one day and all, later. I removed the panel and found that the plastic cover of the ribbon connection to the pad has separated. Is this likely the problem for the failure?
1 Answer Hello Terry, If the ribbon connection is separated on the control panel then the control panel WP5760M373-60 will need to be replaced. Read More...
Dave P July 11, 2012 for Model Number JDS9865bdp None of the keypad numbers work. Everything else seems to work fine. Is it more likely to be the control panel or the electronic control? Thanks so much!
1 Answer Dave, It's most likely a faulty keypad/control panel assembly WP5760M373-60, based on your post description. Read More...