Phillip for Model Number MAH5500BWW Our washer just started not draining. Stuck in the wash cycle. Wont allow water in or water out. When you hit drain button, just sounds like its grinding...help???
Answer Phillip, You'll need to be pretty careful, you'll need to move the washer away from the wall so you can access the drain pump, and check for an article(s) stuck in the pump or a defective pump motor WP25001052. You can access the pump from the front of the unit, but thats a bit more involved. here are the basic instructions, "PUMP ASSEMBLY The pump assembly is mounted to the right rear area of the base. REMOVAL 1. Disconnect power to the unit. 2. Spread a towel below the drain hoses prior to loosening the hose clamps. This will catch any residual water left in the hoses and sump area.3. Remove the hose clamps and hoses from the pump. 4. Remove the wiring harness from the pump motor terminals. 5. Rotate the pump assembly in a counterclockwise direction. The support legs of the pump are slotted to engage in keyed slots in the base. Reverse the steps to remount the pump." Good Luck and Thanks Read More... Answered by AppliancePartsPros.com | Tuesday, December 13, 2011