Catherine G. for Model Number ED5FHEXVSOO We are trying to replace the water filter on refrigerator. Have watched video on getting grill off to give us more visual and also the video on replacing water filter. Looks as though the cap is gone. When we press the little indentation to the left of the entrance nothing pops out. It looks as though the cap is missing and we can't get anything around and down in there to twist anything out. I have looked at the model numbers in this section and our number is not listed. Looks as though manufactured in May of 2008. Please help.
Answer Hello Catherine, I always reach in with the handles of my channel lock pliers to twist the filter counterclockwise and this allows me to remove the filter. If needed, you can use a screwdriver or anything that will fit between the handles of the channel lock pliers to add leverage for turning the filter. It is a tight fit to seal the water. The replacement part number for the cap is WP2260518B. Read More... Answered by AppliancePartsPros.com | Friday, March 14, 2014