Dennis for Model Number WTW5000DW2 My washing machine, was working fine. I had just started a load of clothes and I hit the pause button, to add a shirt. I pushed the wash button, to resume washing and it won't work. There is about 3 or 4 inches of water, in tub.
Answer Dennis, you may want to ensure that the pre-soak selection has not been turned on as this can cause a delay in agitation. From there, you may want to check to ensure that the lid seated fully and is engaging the lock assembly. If the lid is seated fully, then you will want to unplug the washer and do a lid lock test to ensure that the lock assembly W11307244 is operating properly. At connection J6 on the control board, the lid lock can be tested at pin 2 to pin 3 for continuity. These pins should have continuity when the lid is closed and no continuity when the lid is opened. You can then test the same pins for resistance and it should have between 85 to 155 ohms. If the readings are not within this range, then the lock has failed. If the lock tests good, based on the information described, then it is likely that the main control W11116590 is not responding to selections properly. Read More... Answered by AppliancePartsPros.com | Friday, July 5, 2019