Charlie for Model Number ZDII5CBBN Water reservoir will not refill after one cycle. One wire appears to be broken on grid. Will a broken wire cause the refill cycle to stop? Makes a slab of ice but will not cut into cubes.
Answer Hello Charlie. If the unit fills, freezes, and drops the ice in the first cycle, but does not refill or cut the ice, you may have 2 issues. The first is the float located in the pump WP2217220 and then the heater cutter 4387020. Test for power to the water valve from the control board on refill if the float is working in the pump. If there is no power, replace the control board WP2304016. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html Read More... Answered by AppliancePartsPros.com | Friday, March 2, 2012