Customer Questions and Answers for Motor Start Switch by Whirlpool

Beni, Since the pump is directly attached to the motor you should remove the pump from the motor while leaving the drain hoses connected to it and see it the motor spins on a spin setting. It is possible that the drain has seized up or has debris in it [sock] and keeping the motor from moving. WP3363892 There is a video under the part number on our site for this repair. Do not remove the drain hoses if there is water in the tub or it will come out onto the floor.